samsung c9201 ever reboot after update firmare clx 9201

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  • avio2
    Trusted Tech

    100+ Posts
    • Jul 2010
    • 150

    samsung c9201 ever reboot after update firmare clx 9201

    hello , any idea to solve this?
    touch reboot and not possible enter whit service pw
  • avio2
    Trusted Tech

    100+ Posts
    • Jul 2010
    • 150

    #2
    Re: samsung c9201 ever reboot after update firmare clx 9201

    any idea? need hold fw and manual please

    Comment

    • Jack79
      Trusted Tech

      250+ Posts
      • Jul 2014
      • 305

      #3
      Re: samsung c9201 ever reboot after update firmare clx 9201

      You must update fw through syncthru. Probably ope FW did not loaded properly

      Comment

      • avio2
        Trusted Tech

        100+ Posts
        • Jul 2010
        • 150

        #4
        Re: samsung c9201 ever reboot after update firmare clx 9201

        Originally posted by Jack79
        You must update fw through syncthru. Probably ope FW did not loaded properly
        thank but not possible update from syncas seen from the screen that I attach

        i think that C9201 have another fw and procedure for fw update but i not have a fw c9201 and service manual , olnly clx9201

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        • avio2
          Trusted Tech

          100+ Posts
          • Jul 2010
          • 150

          #5
          Re: samsung c9201 ever reboot after update firmare clx 9201

          not possible update screenshots

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          • Jack79
            Trusted Tech

            250+ Posts
            • Jul 2014
            • 305

            #6
            Re: samsung c9201 ever reboot after update firmare clx 9201

            If your machine stuck on Samsung Logo after fw update like you mentioned at the title then you can update firmware from SyncThru. If do not know if there is another way.

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            • avio2
              Trusted Tech

              100+ Posts
              • Jul 2010
              • 150

              #7
              Re: samsung c9201 ever reboot after update firmare clx 9201

              Originally posted by Jack79
              If your machine stuck on Samsung Logo after fw update like you mentioned at the title then you can update firmware from SyncThru. If do not know if there is another way.
              not have possible
              look a screenshot
              Attached Files

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: samsung c9201 ever reboot after update firmare clx 9201

                Originally posted by avio2
                thank but not possible update from syncas seen from the screen that I attach

                i think that C9201 have another fw and procedure for fw update but i not have a fw c9201 and service manual , only clx9201
                two totally different models... get right firmware

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: samsung c9201 ever reboot after update firmare clx 9201

                  Originally posted by avio2
                  not have possible
                  look a screenshot
                  file not opening for me.. just a BLACK screen

                  Comment

                  • Jack79
                    Trusted Tech

                    250+ Posts
                    • Jul 2014
                    • 305

                    #10
                    Re: samsung c9201 ever reboot after update firmare clx 9201

                    Originally posted by avio2
                    not have possible
                    look a screenshot
                    I am not sure what is not possible? Updating fw?

                    Comment

                    • avio2
                      Trusted Tech

                      100+ Posts
                      • Jul 2010
                      • 150

                      #11
                      Re: samsung c9201 ever reboot after update firmare clx 9201

                      Originally posted by Phil B.
                      two totally different models... get right firmware
                      well but I can not find it anywhere

                      Originally posted by Jack79
                      I am not sure what is not possible? Updating fw?
                      yes not have a icon to uptade fw in sync

                      i think that C9201 have different procedure to update fw form usb but not find a service manual , only CLX9201

                      Comment

                      • Jack79
                        Trusted Tech

                        250+ Posts
                        • Jul 2014
                        • 305

                        #12
                        Re: samsung c9201 ever reboot after update firmare clx 9201

                        Because there are no fw upload button!!! You must load it differently. If I good remember from maintenance.

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