Samsung 9301 error code A1-4310

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    Samsung 9301 error code A1-4310

    Hi guys, I have been asked to look at a Samsung 9301 for a customer with the A1-4310 error code which according to online searches sounds like its the ITB drive motor error?? The transfer belt has done 90% of its life, so am i just looking at replacing the ITB or is it more sinister?

    Ohh and how do i change the ITB?

    Thanks
  • Arkynsaw
    Technician

    50+ Posts
    • Oct 2017
    • 54

    #2
    Re: Samsung 9301 error code A1-4310

    I found this page , seems reliable . Error Codes > Samsung > CLX9301NA > Code A1-4310

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    • Arkynsaw
      Technician

      50+ Posts
      • Oct 2017
      • 54

      #3
      Re: Samsung 9301 error code A1-4310

      Oh sorry was in the midst of other things , seems you already knew what I posted .

      Comment

      • silvertic
        Junior Member
        • Apr 2019
        • 3

        #4
        Re: Samsung 9301 error code A1-4310

        Clean the sensor on the itb (transfer), it is inside the screen in the zone of the big white wheel.

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