100% HDD failure rate

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    100% HDD failure rate

    we took on Samsung very late so only have about 12 copiers in feild but as of today I have replaced the HDD is every single one.

    Am I the only one needing to do this?

    They all use the Toshiba disks
  • arnh79
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2010
    • 459

    #2
    Re: 100% HDD failure rate

    You're not the only one. I do it all the time. It's just one of the many faults of this series.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

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    • BaconSteve
      Trusted Tech

      100+ Posts
      • Apr 2019
      • 140

      #3

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      • George J
        Trusted Tech

        100+ Posts
        • Nov 2010
        • 107

        #4
        Re: 100% HDD failure rate

        I replace more HDD's than feed rollers on average... So you it's very common.

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