Samsung 6332 dn smtp send error

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  • Yannii2175
    Junior Member
    • Mar 2020
    • 6

    #1

    Samsung 6332 dn smtp send error

    First i had a connection error and got past that. Now it always displays smtp send error, ive tried multiple smtp, pop 3 settings with user authentication and none have worked so far for gmail smtp anyhelp would be great..
    Thanks
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 30271

    #2
    Re: Samsung 6332 dn smtp error

    check if customer changed password and also check less secure apps is turned on

    Comment

    • Yannii2175
      Junior Member
      • Mar 2020
      • 6

      #3
      Re: Samsung 6332 dn smtp error

      [QUOTE=bsm2;1400037]check if customer changed password and also check less secure apps

      Tried both still get smtp send error

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 30271

        #4
        Re: Samsung 6332 dn smtp send error

        put 8.8.8.8 as 2nd dns

        was it working and stop or just setting it up

        Comment

        • scanmc
          Trusted Tech

          Site Contributor
          100+ Posts
          • Mar 2015
          • 183

          #5
          Re: Samsung 6332 dn smtp send error

          If I recall the SCX6332 is a pretty old machine and may not be able to support gmail

          Comment

          • Yannii2175
            Junior Member
            • Mar 2020
            • 6

            #6
            Re: Samsung 6332 dn smtp send error

            Originally posted by scanmc
            If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
            Kk i was just settin it uo should i use a different smtp provider?

            Comment

            • Yannii2175
              Junior Member
              • Mar 2020
              • 6

              #7
              Re: Samsung 6332 dn smtp send error

              Originally posted by scanmc
              If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
              Kk i was just settin it uo should i use a different smtp provider?

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 30271

                #8
                Re: Samsung 6332 dn smtp send error

                does your machine support ssl or tls?

                • Gmail SMTP server address: smtp.gmail.com
                • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
                • Gmail SMTP password: Your Gmail password
                • Gmail SMTP port (TLS): 587
                • Gmail SMTP port (SSL): 465
                • Gmail SMTP TLS/SSL required: on



                ully qualified domain name of SMTP service aspmx.l.google.com
                Configuration options
                • Port 25
                • TLS not required
                • Dynamic IPs allowed
                • Can only send to Gmail or G Suite users
                Authentication requirements None

                Comment

                • Yannii2175
                  Junior Member
                  • Mar 2020
                  • 6

                  #9
                  Re: Samsung 6332 dn smtp send error

                  Originally posted by bsm2
                  does your machine support ssl or tls?

                  • Gmail SMTP server address: smtp.gmail.com
                  • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
                  • Gmail SMTP password: Your Gmail password
                  • Gmail SMTP port (TLS): 587
                  • Gmail SMTP port (SSL): 465
                  • Gmail SMTP TLS/SSL required: on



                  ully qualified domain name of SMTP service aspmx.l.google.com
                  Configuration options
                  • Port 25
                  • TLS not required
                  • Dynamic IPs allowed
                  • Can only send to Gmail or G Suite users
                  Authentication requirements None
                  It doesnt show any tls or ssl options to confige at all dont think that supported in this machine

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37520

                    #10
                    Re: Samsung 6332 dn smtp send error

                    Originally posted by scanmc
                    If I recall the SCX6332 is a pretty old machine and may not be able to support gmail
                    If the SCX6332 is too old to support TLS which is required now by most email providers, your only option is to use aspmx.l.google.com as the SMTP server. You will be limited sending messages to only Gmail or G Suite users. You may have to configure the authentication email address to allow "Less Secure Apps".
                    Send email from a printer, scanner, or app - G Suite Admin Help

                    Your other option is to install and configure a relay service such as stunnel on a computer.

                    Comment

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