samsung scx 8123 problem when scanning HELP!!!

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  • DISC
    Junior Member
    • Feb 2018
    • 5

    samsung scx 8123 problem when scanning HELP!!!

    Hello

    I have a problem when scanning from the glass and adf, the printer prints correctly but when I scan or copy a document, many vertical stripes or blank areas appear. I have made an autotune from service mode and on all occasions it gives me a scanning error. The firmware is updated to the latest version. What may be causing the problem?
    Impression sample photos

    scan1.jpgscan2.jpg

    Thanks!!Thanks for your cooperation
  • living
    Junior Member
    • Mar 2017
    • 5

    #2
    Re: samsung scx 8123 problem when scanning HELP!!!

    Hello
    clean the document glass.
    as well as the scanner led.
    if the problem remains replace the scanner led

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