X3220NR show lines on print + top of the page

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  • glimmer1980
    Technician
    50+ Posts
    • Aug 2014
    • 93

    X3220NR show lines on print + top of the page

    Hello,

    We have a customer that has a samsung X3220NR that show greenish stripes on the page. I have changed the belt / drums. I even ran color registration, but still i have these stripes. Does anyone have any ideas?

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  • RudyNYC
    Technician
    • Mar 2010
    • 11

    #2
    Re: X3220NR show lines on print + top of the page

    One of your developer unit is running out of developer. Check Cyan

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    • Crowfeather
      Printer firmware is !&$!
      100+ Posts
      • Mar 2021
      • 126

      #3
      Re: X3220NR show lines on print + top of the page

      You should always get customer to print CYMK pages for testing, as this will tell you the condition of each individual colour.

      As above, this looks like a developer problem.

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