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The Scx 6320/6322 does not use a heat lamp. like the old xerox 412 the upper fuser roller has an embedded heating element bonded to the inside surface of the aluminum roller and a contact on each end. The fuser bearing crumples under use and the contacts at the end no longer works. check the fiber bearing at each end of the upper fuser roller. if crumpled, a new fuser is needed to be ordered. the bearing is not available from Samsung.
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