I apologize for not having the correct terms, when it comes to parts. I am mainly a Sharp tech and my company found it to be a good idea to sell a few of these copiers.
The issue I am having is that they scan to email. The function works, but every so often, they will receive a memory full error. I have seen it after 4 pages and they said it happened after 1 page. The copier becomes locked up and needs to be rebooted and then works fine for a while. I do not believe it is the memory, but I suppose it could be. I am thinking it is the MFP board or whatever you call the board with all the connections, such as ethernet and fax.
Any help would be appreciated.
The issue I am having is that they scan to email. The function works, but every so often, they will receive a memory full error. I have seen it after 4 pages and they said it happened after 1 page. The copier becomes locked up and needs to be rebooted and then works fine for a while. I do not believe it is the memory, but I suppose it could be. I am thinking it is the MFP board or whatever you call the board with all the connections, such as ethernet and fax.
Any help would be appreciated.
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