All the settings are correct in admin machine set up. The problem is the machine keeps jamming (I believe thinking it has A4 paper.) The short story is this... In the initial copy menu (When copying) the Auto and Mixed size original button are blanked out and connot be selected... I reloaded the firmware and no help... ughhh... I have been all through the settings a thousand times....
-
-
Re: Samsung SCX 6345 N... Defaults to wrong paper size A4 (Original)
The jam that shows up on the LCD is Registration jam... The paper jams just past the fuser just over the pf sensor... Looked over previous post and see where someone had this problem but no solution posted. A suggestion was to replace the PF sensor but I had already done that.... -
Re: Samsung SCX 6345 N... Defaults to wrong paper size A4 (Original)
This might be stupid, but is the paper tray set up correctly? I can't say I've seen that on Samsungs, don't get to work on them that often, but I've seen it cause this exact problem on other brands enough that I had to ask.
Sorry if that was a waste of time.Comment
-
Re: Samsung SCX 6345 N... Defaults to wrong paper size A4 (Original)
Good question but it turned out that the settings were off in the machine set up. The problem was that the touchscreen calibration was off. I would get the settings set correctly then they would get set wrong because the touchscreen was so off. I was chasing my tail... I believe I had an initial problem but it was fixed during troubleshooting and not sure at this point what it was...Comment
Comment