With 10 months experience with Samsung printers and MFPs, top tips from me are:
- Keep the firmware updated; Samsung partners -- use GSPN (or Global Service Partner Network)! UK head office has told us they really push on firmware whether it be fixes or general improvements.
- Keep up-to-date with the free, lite desktop software Samsung provide for their printers & copiers (e.g. Easy Document Creator for scanning etc.); you can walk through most end-users on using this software in 5 mins.
- If you've set up Email Notifications (say for low toner levels) - and they don't come through - be prepared to bump the 'low alert' to anything as much as 30%. It's to do with the way it calculates the toner level apparently that causes it occasionally to miss it...
- And keep the firmware updated (again!)
Keep on top of firmware and you'll be fine :-)
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