Samsung C8385ND printing quality

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  • thomfish
    Trusted Tech
    • Jul 2014
    • 101

    Samsung C8385ND printing quality

    Hi.

    I have printing quality issue with Samsung C8385ND.
    I printed Pattern 1 and attached it.
    Can you help me identify the problem please?

    As you can see from the picture it printed belts (wider lines) in various colors. I printed it again and the picture is the same (line in the same place)

    I change

    Imaging Units
    Transfer Belt
    Fuser.

    Please help me solve this problem. What should I check? It seems to be very easy to identify the problem for technician.

    I am sorry for my English.

    I hope you can help me.

    Thanks in advance

    Pat1.jpg
  • Gazzahos
    Technician
    • May 2014
    • 38

    #2
    Re: Samsung C8385ND printing quality

    Originally posted by thomfish
    Hi.

    I have printing quality issue with Samsung C8385ND.
    I printed Pattern 1 and attached it.
    Can you help me identify the problem please?

    As you can see from the picture it printed belts (wider lines) in various colors. I printed it again and the picture is the same (line in the same place)

    I change

    Imaging Units
    Transfer Belt
    Fuser.

    Please help me solve this problem. What should I check? It seems to be very easy to identify the problem for technician.

    I am sorry for my English.

    I hope you can help me.

    Thanks in advance

    [ATTACH=CONFIG]29285[/ATTACH]
    Please use any M C Y and Black test charts. RGB makes it a bit more difficult. Magenta has a problem, Black too. I don't know what else to suggest here.

    Never apologise for communicating in another language. I can't speak yours and I think its awesome you put yourself out to get support.

    Possibly this will help? The T2 roller T2 roller.pdf. At the least clean it with isopropyl alcohol?

    Comment

    • Gazzahos
      Technician
      • May 2014
      • 38

      #3
      Re: Samsung C8385ND printing quality

      Also check the laser light path.
      We had an MFP here have a cricket crawl into the LSU and cause lines! Worth a check.

      Comment

      • thomfish
        Trusted Tech
        • Jul 2014
        • 101

        #4
        Re: Samsung C8385ND printing quality

        Originally posted by Gazzahos
        Also check the laser light path.
        We had an MFP here have a cricket crawl into the LSU and cause lines! Worth a check.
        Hello

        Problem has been solved. I removed LSU Unit and clean it. I found smears on the glass or path (not sure which word suit best).

        Thank you Gazzahos for your suggestion.

        Comment

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