U2-11 keeps reoccurring on a mx-4141n

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  • Sharptech0892
    Technician

    Site Contributor
    50+ Posts
    • Aug 2011
    • 77

    #1

    [Error Code] U2-11 keeps reoccurring on a mx-4141n

    I have a mx-4141n installed march of 2015 that has had u2-11 code 6 times, to date I've tried resetting eprom, firmware and new mfp from sharp, still getting code, any advise would be great. Thanks
  • danceswrabbit
    Technician

    50+ Posts
    • Dec 2013
    • 65

    #2
    Re: U2-11 keeps reoccurring on a mx-4141n

    The guy at sharp that taught the aries class i went to said that a lot of u-2 codes are power problems, Surges lows and the like. would be hard to prove without a line moniter tho.

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    • igi
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1507

      #3
      Re: U2-11 keeps reoccurring on a mx-4141n

      Hi
      test your high voltages
      if one of the main charges shorting, you will get any error.

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      • chubblies
        Trusted Tech

        100+ Posts
        • Jun 2011
        • 154

        #4
        Re: U2-11 keeps reoccurring on a mx-4141n

        Clone the faulty machine, and backup the nvram to a usb. Copy the nvram from a known working exact same model, and copy that onto the faulty machine. Clone it back and try that. This fixed one that we had with a 5140

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        • Sharptech0892
          Technician

          Site Contributor
          50+ Posts
          • Aug 2011
          • 77

          #5
          Re: U2-11 keeps reoccurring on a mx-4141n

          Originally posted by chubblies
          Clone the faulty machine, and backup the nvram to a usb. Copy the nvram from a known working exact same model, and copy that onto the faulty machine. Clone it back and try that. This fixed one that we had with a 5140
          I was thinking about try that next, had a strange one on a 5111 where magnate was way off only on ps, pcl was fine, doing clone thing fixed it. Will post result. Thx.

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