MX 2300 Color Copy Quality Error

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  • schotschen
    Technician
    • Nov 2011
    • 33

    #1

    MX 2300 Color Copy Quality Error

    Hey Guys! And also Gils if there.
    Here is my Problem:
    We had an MX 2300 in the field.
    The first copy is really Bad.
    2015_10_28_11_52_17.jpg
    If i start the next Copy Job the Print
    is fine.
    2015_10_28_11_52_15.jpg
    I tried Color Callibration and replaces Copy lamp with Controller Board SCNJcnt,
    Scann in PWB and PCU PWB2. Even Firmware Update...
    Nothing works! No Error Codes in the History.
    In Print Jobs ther is no Problem.
    So maybe sombody can Help me out...
    Regards Daniel
  • danceswrabbit
    Technician

    50+ Posts
    • Dec 2013
    • 65

    #2
    Re: MX 2300 Color Copy Quality Error

    I had something like this only mine was constant till I'd mess with the magenta drum unit. I suspect charger issue in my case but I replaced drum unit. If you can get there for first copy try a copy in single color of magenta and see what it looks like. ( Mine was REAL washed out) . Hope this helps. D.W.R.

    Comment

    • schotschen
      Technician
      • Nov 2011
      • 33

      #3
      Re: MX 2300 Color Copy Quality Error

      Hey! It was not the Maganta Charger. Problem is still There...
      Replaced all 4 Drum Units for testing. Not sucsess...

      Comment

      • danceswrabbit
        Technician

        50+ Posts
        • Dec 2013
        • 65

        #4
        Re: MX 2300 Color Copy Quality Error

        Damn I was hoping it was to be as easy for you as it was for me once I found my culprit. Sorry.

        Comment

        • schotschen
          Technician
          • Nov 2011
          • 33

          #5
          Re: MX 2300 Color Copy Quality Error E7-01

          Update!
          I had Call from Customer this Morning.
          The Maschine Calls for Service with Eroor E7-01
          This Fits into The Picture.
          So it seems to be an EPROM defekt?!?!?
          The question is now:
          I have an old Maschine with broken Power PWB were
          i can get some Parts. Witch Parts I have to replace now?
          I think when i replace only the EPROM i will get U2 Error Code or
          somephing like this? Right?

          Comment

          • drowranger
            Trusted Tech

            100+ Posts
            • Jul 2015
            • 122

            #6
            Re: MX 2300 Color Copy Quality Error

            try replacing copy memory first. can be that

            Comment

            • faxman28
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2010
              • 435

              #7
              Re: MX 2300 Color Copy Quality Error E7-01

              Originally posted by schotschen
              Update!
              I had Call from Customer this Morning.
              The Maschine Calls for Service with Eroor E7-01
              This Fits into The Picture.
              So it seems to be an EPROM defekt?!?!?
              The question is now:
              I have an old Maschine with broken Power PWB were
              i can get some Parts. Witch Parts I have to replace now?
              I think when i replace only the EPROM i will get U2 Error Code or
              somephing like this? Right?

              E7-01 error

              Trouble content ICU data trouble occurs.

              Section MFP
              Case 1 Cause ICU image transfer trouble
              Check
              and
              remedy
              1) Check the connection state of the MFPcnt PWB
              connector.
              2) Replace the MFPcnt PWB.

              mfp control board needs to be replaced, also don't rule out the mother pwb, it interfaces with scanner, lsu and mfp control board. have had strange issues with this series and the mother pwb ended up being the cause of the problem.

              Comment

              • schotschen
                Technician
                • Nov 2011
                • 33

                #8
                Re: MX 2300 Color Copy Quality Error

                Thank you all very mutch!
                I will try to replace the hole board with memory next Week.
                Haye a good Time and happy Halloween!

                Comment

                • Lopakadee
                  Technician
                  • Apr 2010
                  • 11

                  #9
                  Re: MX 2300 Color Copy Quality Error

                  Check the IT belt drive gear see if it is cracked ran into an intermittent problem like that the other day went down the same road as you chasing boards

                  Comment

                  • schotschen
                    Technician
                    • Nov 2011
                    • 33

                    #10
                    Re: MX 2300 Color Copy Quality Error

                    Hey Guys!
                    2 Weeks were passt after changing the Control Board. No Service Calls. Silence.... .-)
                    Problem seems to be Fixt.
                    Thanks a Lot!
                    Regards, Daniel.

                    Comment

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