2 MX-2310U with 2 Different problems.

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  • nobody-here
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 237

    #1

    [Misc] 2 MX-2310U with 2 Different problems.

    29 rouge unpair manque.... cous cous....
  • spanky
    Trusted Tech

    250+ Posts
    • Sep 2012
    • 468

    #2
    Re: 2 MX-2310U with 2 Different problems.

    #1 Is this using plain paper from a paper drawer or a heavy stock paper?

    #2 This is usually caused by a transfer belt issue or the resist sensors dirty.

    Comment

    • Lopakadee
      Technician
      • Apr 2010
      • 11

      #3
      Re: 2 MX-2310U with 2 Different problems.

      on #2 the IT belt drive gear could be broken take it off and inspect it

      Comment

      • MdangerP
        Technician
        • Sep 2014
        • 45

        #4
        Re: 2 MX-2310U with 2 Different problems.

        #1 -is it coming out of a lcc? If so, it could be the feed clutch in said lcc.
        #2 - possibly the primary transfer drive gear.

        Comment

        • nobody-here
          Trusted Tech

          Site Contributor
          100+ Posts
          • Mar 2008
          • 237

          #5
          Re: 2 MX-2310U with 2 Different problems.

          I thank you all for your help,

          #1 (paper with only default drawers) They use plain paper, but maybe the worst paper quality or recycled paper, I will inspect this.
          #2 I will check this out. Machine is in my lab, so easy to check. I will follow up to help others.

          Thank you

          Originally posted by MdangerP
          #1 -is it coming out of a lcc? If so, it could be the feed clutch in said lcc.
          #2 - possibly the primary transfer drive gear.
          29 rouge unpair manque.... cous cous....

          Comment

          • Hansen88
            Service Manager

            Site Contributor
            1,000+ Posts
            • Dec 2009
            • 1050

            #6
            Re: 2 MX-2310U with 2 Different problems.

            I had this problem recently and it turned out to be bad paper feed rollers causing bad timing. Mine was from the drawers of the machine but I found a bulliten also for this problem when using the lcc to change the registration roller timing in the sims to fix it. Mine I put new rollers on and fixed it.

            Comment

            • sharphead
              Trusted Tech

              250+ Posts
              • Aug 2009
              • 285

              #7
              Re: 2 MX-2310U with 2 Different problems.

              Another thing that can cause the fault with your second machine is bad black developer. The copier cant calibrate very well and the colours run out of alignment.

              Comment

              • nobody-here
                Trusted Tech

                Site Contributor
                100+ Posts
                • Mar 2008
                • 237

                #8
                Re: 2 MX-2310U with 2 Different problems.

                Originally posted by sharphead
                Another thing that can cause the fault with your second machine is bad black developer. The copier cant calibrate very well and the colours run out of alignment.
                Thank you everybody,

                Problem
                - #1 seem to be bad paper. I will keep in mind your infos.
                - #2 changed secondary belt (was broken) and belt cleaning blade, cleaned sensors. Machine is in Lab, will be back in the field next week, I'll keep you informed.

                Regards
                Vincenzo
                29 rouge unpair manque.... cous cous....

                Comment

                • nobody-here
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2008
                  • 237

                  #9
                  Re: 2 MX-2310U with 2 Different problems.

                  Ok, back again with #1

                  Even after using good paper the problem wasn't solved.
                  I didn't try to change feed rollers (they seem ok), would you be more specific about timings issues, because, if timings is wrong, should be not working even after correcting values isn't it?

                  I attach picture of sim 50-20 values. Before and after regolation by Sim 50-22
                  Thank you so much for your help.

                  20151120_093140_HDR.jpg20151120_100341.jpgscan_2015_11_20_14_51_59_286_001.jpg
                  29 rouge unpair manque.... cous cous....

                  Comment

                  • faxman28
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2010
                    • 436

                    #10
                    Re: 2 MX-2310U with 2 Different problems.

                    Originally posted by nobody-here
                    Ok, back again with #1

                    Even after using good paper the problem wasn't solved.
                    I didn't try to change feed rollers (they seem ok), would you be more specific about timings issues, because, if timings is wrong, should be not working even after correcting values isn't it?

                    I attach picture of sim 50-20 values. Before and after regolation by Sim 50-22
                    Thank you so much for your help.

                    [ATTACH=CONFIG]31303[/ATTACH][ATTACH=CONFIG]31304[/ATTACH][ATTACH=CONFIG]31305[/ATTACH]
                    try this:

                    Models:
                    Priority:
                    Date:
                    Subject:
                    Symptom:
                    Cause:
                    Solution:
                    TECHNICAL TIP TT-100314_1
                    MX-2310U/MX-2610N/MX-3110N/MX-3610N
                    Medium
                    September 2014
                    Varying Registration (Copy Quality)
                    Varying or improper registration and SIM 50-22 does not correct the issue.
                    Sim 50-20 values not set to defaults or drive is binding.
                    Imaged registration adjustments are not set properly or drive unit is binding.
                    1: In SIM 50-20, items A to I, set to default of 100, then try 50-22 again.
                    2: Install Poly Sliders as per service bulletin MFP-TB-773.
                    3: Check surface of Primary Transfer Belt, and make sure belt surface is free from scratches in the areas read by
                    the sensors.
                    4: Make sure Primary Transfer Belt rotates freely and the drive gear is not damaged.
                    5: If all other items did not remedy the issue, consider replacing the complete Drum Assembly.
                    Note:
                    The information contained within this document is for troubleshooting purposes only to help resolve the issue
                    described. The information within is not officially supported by Sharp Electronics Corporation and provides no
                    warranty expressed or implied. Design and specifications are subject to change without notice.
                    Sharp, Sharp OSA, Sharpdesk, My Sharp, and all related trademarks are trademarks or registered trademarks of
                    Sharp Corporation and/or its affiliated companies. All other trademarks are the property of their respective

                    Comment

                    • Hansen88
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Dec 2009
                      • 1050

                      #11
                      Re: 2 MX-2310U with 2 Different problems.

                      Rollers are cheap. Mine did not look worn out but the guy on sharp tech support said to change them and it fixed it. It was saying a message cleaning transfer belt about every other copy.Does the problem happen from all the drawers or just one?

                      Comment

                      • spanky
                        Trusted Tech

                        250+ Posts
                        • Sep 2012
                        • 468

                        #12
                        Re: 2 MX-2310U with 2 Different problems.

                        Does the issue of cleaning transfer belt happen with all trays. If only from one tray use sim 51-3 to adjust the timing for that tray, increase the value. If from all trays replace the paper feed drive unit.

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                        • nobody-here
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Mar 2008
                          • 237

                          #13
                          Re: 2 MX-2310U with 2 Different problems.

                          Originally posted by spanky
                          Does the issue of cleaning transfer belt happen with all trays. If only from one tray use sim 51-3 to adjust the timing for that tray, increase the value. If from all trays replace the paper feed drive unit.
                          Thank you, I'll try the tip.
                          The transfer belt issue is on another machine, I will change rollers as well.
                          29 rouge unpair manque.... cous cous....

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