Hi Guys,
Wether this is achievable or not i dont know.
I have a customer who has pointed out to me that, unlike his old Konica machine, the Sharp machine sends emails in Text format not HTML format.
The problem he has with this is that when he forwards them on, Outlook will only forward in the same format as the original message, this results in him loosing the pictures on his email signature.
You can change the forwarded message before you send it to HTML but that involves 'Another 2 clicks of the mouse!'
You cannot change Outlook to always forward as HTML.
So my question is can the Sharp machine be changed to send as HTML & not text?
I cannot find any settings for this.
This may seem trivial (& to be honest it is) but you know how padantic some customers can be!
Thanks in advance.
Wether this is achievable or not i dont know.
I have a customer who has pointed out to me that, unlike his old Konica machine, the Sharp machine sends emails in Text format not HTML format.
The problem he has with this is that when he forwards them on, Outlook will only forward in the same format as the original message, this results in him loosing the pictures on his email signature.
You can change the forwarded message before you send it to HTML but that involves 'Another 2 clicks of the mouse!'
You cannot change Outlook to always forward as HTML.
So my question is can the Sharp machine be changed to send as HTML & not text?
I cannot find any settings for this.
This may seem trivial (& to be honest it is) but you know how padantic some customers can be!
Thanks in advance.