Has anyone been encountering issues with this series of copiers. Please wait message, U2-00 error codes.
On this copier, we have had the please wait message and we replaced the SD card. Today, I get a call where they try to scan to network folder and they receive "Address has reached it's limit". It looks like that message should only occur on scan to email. I try to fax out, as soon as I enter the first number, same message. When copying, all buttons work until I hit Start, then it seems to lock up.
It seems to hang when doing an 66-10. 66-1 tested fine. When I do device clone, storage backup, restore factory defaults and reset NIC, they all fail. Exiting TC, it seems to hang and the soft power switch does not appear to work.
I reseated MFP connections and I flashed the firmware.
Any help would be appreciated.
On this copier, we have had the please wait message and we replaced the SD card. Today, I get a call where they try to scan to network folder and they receive "Address has reached it's limit". It looks like that message should only occur on scan to email. I try to fax out, as soon as I enter the first number, same message. When copying, all buttons work until I hit Start, then it seems to lock up.
It seems to hang when doing an 66-10. 66-1 tested fine. When I do device clone, storage backup, restore factory defaults and reset NIC, they all fail. Exiting TC, it seems to hang and the soft power switch does not appear to work.
I reseated MFP connections and I flashed the firmware.
Any help would be appreciated.
Comment