3110 doc feed jam

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  • iceman490
    Technician
    • May 2014
    • 46
    #1

    3110 doc feed jam

    Ive got an issue with a doc feed on a 3110 color mfp. No jam codes, I cleaned pick up feed and sep tires along with the one way on the feed tire. I found a big paper clip in the paper path removed, and tested with 10 duplex scans no issues. 10mins late it's back to jamming.the paper feeds about half way through the entrance of the doc feed and stops. Any suggestions are appreciated. Thank you
    Tags: None
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3375
      #2
      Re: 3110 doc feed jam

      Originally posted by iceman490
      Ive got an issue with a doc feed on a 3110 color mfp. No jam codes, I cleaned pick up feed and sep tires along with the one way on the feed tire. I found a big paper clip in the paper path removed, and tested with 10 duplex scans no issues. 10mins late it's back to jamming.the paper feeds about half way through the entrance of the doc feed and stops. Any suggestions are appreciated. Thank you
      Try running machine with 'Misfeed' disabled; that will tell you if you have a mechanical, or sensor/electrical trouble.
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • DAKOTADAN
          Technician

          50+ Posts
          • Jan 2011
          • 61
          #3
          Re: 3110 doc feed jam

          Originally posted by iceman490
          Ive got an issue with a doc feed on a 3110 color mfp. No jam codes, I cleaned pick up feed and sep tires along with the one way on the feed tire. I found a big paper clip in the paper path removed, and tested with 10 duplex scans no issues. 10mins late it's back to jamming.the paper feeds about half way through the entrance of the doc feed and stops. Any suggestions are appreciated. Thank you
          You may have one of the bad sensors in the ADF, that randomly stops working. Use sim 2-2 to test the sensors, and do it more than once. I had a machine this week that the sensor would work
          8 out of 9 tries. And sometimes it reacted slow, and in your case it maynot give a error.

          Good luck, Dan

            Comment

            • Dark Helmet
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 835
              #4
              Re: 3110 doc feed jam

              Check your jam codes in 22-12 to see what sensor the paper is stopping at. _S means still detected _N means not reached.
              Evil will always triumph because good is dumb.

                Comment

                • ntbann
                  Senior Tech

                  500+ Posts
                  • Jan 2012
                  • 626
                  #5
                  Re: 3110 doc feed jam

                  I had a sensor flag noise bumper pad get sticky on that model causing jams.

                    Comment

                    • iceman490
                      Technician
                      • May 2014
                      • 46
                      #6
                      Re: 3110 doc feed jam

                      Just made it back to customer site today. Sppd 1 and 2 do not respond to the sensor check could both sensors fail? Thank you

                      Sent from my SM-G920V using Tapatalk

                        Comment

                        • harleyrider
                          Trusted Tech

                          250+ Posts
                          • Oct 2011
                          • 348
                          #7
                          Re: 3110 doc feed jam

                          Yes replace them all while you are in there. See bulletin MFP-TB-1025

                            Comment

                            • iceman490
                              Technician
                              • May 2014
                              • 46
                              #8
                              Re: 3110 doc feed jam

                              Sensors fixed issues. Thanks everyone

                              Sent from my SM-G920V using Tapatalk

                                Comment

                                • seuba
                                  Technician
                                  • Dec 2015
                                  • 18
                                  #9
                                  Re: 3110 doc feed jam

                                  Sharp has had a lot of trouble with sensors I am sure that one needs to be replaced in the doc feeder

                                    Comment

                                    • mojorolla
                                      The Wolf

                                      2,500+ Posts
                                      • Jan 2010
                                      • 2583
                                      #10
                                      Re: 3110 doc feed jam

                                      I used to refer to those as "time bomb" sensors. The problem was, you never knew what time they were going to blow.
                                      Dozens of potential service calls just waiting to keep us all employed...technology is a splendid thing.


                                      Failing to plan is planning to fail!!!

                                        Comment

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