Grey smudges MX-M464n

[Sharptech56]

I have two machines MX-M364n and 464n with grey splotches lead to trail in the center of the copy . I stopped the paper on the drum and can't really see them fuser is new dv replaced and drum not that old .
Going to try replacing laser . Has anyone seen this?

[foudl]

Re: Grey smudges MX-M464n

Can you send a pic so we can figure out ??

[spanky]

Re: Grey smudges MX-M464n

See attached bulletin

[foudl]

Re: Grey smudges MX-M464n

Does it happens in copy & print as well?

[sharphead]

Re: Grey smudges MX-M464n

Reading the tech bulletin, yes this would affect copying and printing.

[Sharptech56]

Re: Grey smudges MX-M464n

Replaced developer unit problem solved