AR-168 Document feeder jam

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  • subaro
    Service Manager

    1,000+ Posts
    • Oct 2010
    • 1273

    #16
    Re: AR-168 Document feeder jam

    Originally posted by SwisSeV
    Replacing both the power and high voltage pwb didn't help.
    Ok, so you replaced the entire adf and same issue. my thoughts were you replaced all the parts on the adf hence my earlier reply. Anyway, looking at the schematic for this machine, the adf is connected to CN24 of the mcu[pg 169]. all the solenoid and sensors fro the adf can be checked from there. The 24v to the solenoid and the signal can be checked with a meter.
    download the service manual and do service mode checks 02-02 and the rest there. all the info is there to come up with a solution. good hunting.

    What are the error code ?
    Last edited by subaro; 03-15-2016, 03:16 AM.
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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    • harleyrider
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 348

      #17
      Re: AR-168 Document feeder jam

      sometimes you can't just throw parts at it you may need to actually use a meter. It is a lost art.

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      • SwisSeV
        Trusted Tech

        250+ Posts
        • Jan 2016
        • 307

        #18
        Re: AR-168 Document feeder jam

        Originally posted by harleyrider
        sometimes you can't just throw parts at it you may need to actually use a meter. It is a lost art.
        Thanks for that, really helpful (sarcasm)

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        • SwisSeV
          Trusted Tech

          250+ Posts
          • Jan 2016
          • 307

          #19
          Re: AR-168 Document feeder jam

          After some more research I found the problem.
          Faulty EEPROM didn't allow solenoid to be energized. That's why replacing the MCU PWB didn't work. Weird right? Who would of thought an EEPROM could cause a solenoid in the DF to go to sleep?

          Thanks for the help

          Comment

          • subaro
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1273

            #20
            Re: AR-168 Document feeder jam

            Originally posted by SwisSeV
            After some more research I found the problem.
            Faulty EEPROM didn't allow solenoid to be energized. That's why replacing the MCU PWB didn't work. Weird right? Who would of thought an EEPROM could cause a solenoid in the DF to go to sleep?

            Thanks for the help
            Great that you solved this problem and headache gone. Just browsing through the service manual and saw that service mode 14:00 does a eeprom reset for non u codes. So what this is saying to me [ if i am correct ], is like the kyocera's, when the machine detects trouble after a couple of time it disables those features, so the machine can still function untill the problem is resolved or a reset is perfomed.
            I usually don't do sharp so the sharp guys will have to confirm or dismiss my analysis here. so in fact the eeprom may well be good or it may in fact still be the cause.

            [Operation]
            1) Initial display
            14-00 TRBL CANC.
            CLEARED

            [Function]
            Used to cancel troubles other than U2.
            ∗ Cancel troubles such as H trouble which writes data into EEPROM, and perform hardware reset.
            THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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            • SwisSeV
              Trusted Tech

              250+ Posts
              • Jan 2016
              • 307

              #21
              Re: AR-168 Document feeder jam

              This machine does not have that feature. The EEprom itself is corrupted. Performing the generic trouble clear is well enough, but no troubles were encountered, so there was no data to clear. Luckily sharp sells these particular roms for less than 5$

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              • subaro
                Service Manager

                1,000+ Posts
                • Oct 2010
                • 1273

                #22
                Re: AR-168 Document feeder jam

                Originally posted by SwisSeV
                This machine does not have that feature. The EEprom itself is corrupted. Performing the generic trouble clear is well enough, but no troubles were encountered, so there was no data to clear. Luckily sharp sells these particular roms for less than 5$
                Thanks for the reply. Weird, the service manual shows 16:00 to cancel u trouble and 14:00 to cancel other than u trouble. page. 88 of service manual.
                I would not want to work on a machine that has a service manual that is misleading.


                14 00 Cancel of trouble other than U2 (TRBL CANC.)
                16 00 U2 trouble cancel (U2 TRBL CANC.)

                MODEL
                AR-168S
                AR-168D

                Manuals do have errors, and when they are found must be noted.
                THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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                • dwarf
                  Trusted Tech

                  100+ Posts
                  • Oct 2012
                  • 168

                  #23
                  Re: AR-168 Document feeder jam

                  strange stuff indeed...just wondering the nature of the corruption that would allow it to fire six or seven times in a row and then not fire... and then being able to get past that point with mere mechanical intervention with the solenoid...but just like in sports, a "W" is a "W", and then you move on...

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                  • SwisSeV
                    Trusted Tech

                    250+ Posts
                    • Jan 2016
                    • 307

                    #24
                    Re: AR-168 Document feeder jam

                    Originally posted by subaro
                    Thanks for the reply. Weird, the service manual shows 16:00 to cancel u trouble and 14:00 to cancel other than u trouble. page. 88 of service manual.
                    I would not want to work on a machine that has a service manual that is misleading.


                    14 00 Cancel of trouble other than U2 (TRBL CANC.)
                    16 00 U2 trouble cancel (U2 TRBL CANC.)

                    MODEL
                    AR-168S
                    AR-168D

                    Manuals do have errors, and when they are found must be noted.

                    You misunderstood what I was trying to say. The copier doesn't have the feature where it turns off trouble so that the machine can be used. sim 14 works to cancel trouble codes, but that doesn't really matter in this case because no codes were thrown or written to the rom.

                    I found an ancient manuscript from an old archive, you can't find this on sharps new site.

                    Document ID: AR168S-13768
                    Model: AR168S
                    Symptom: jamming in SPF or ADF
                    Solution:
                    • replace the EE-prom for MCU pwb Sec 26 Item 39 VHIEES02L400P IC chip (IC 3)

                    Cause:
                    • EE-prom on MCU pwb failed and was not giving correct signal for document feeder to enable the paper feed solenoid to energize

                    Comment

                    • subaro
                      Service Manager

                      1,000+ Posts
                      • Oct 2010
                      • 1273

                      #25
                      Re: AR-168 Document feeder jam

                      Originally posted by SwisSeV
                      You misunderstood what I was trying to say. The copier doesn't have the feature where it turns off trouble so that the machine can be used. sim 14 works to cancel trouble codes, but that doesn't really matter in this case because no codes were thrown or written to the rom.

                      I found an ancient manuscript from an old archive, you can't find this on sharps new site.

                      Document ID: AR168S-13768
                      Model: AR168S
                      Symptom: jamming in SPF or ADF
                      Solution:
                      • replace the EE-prom for MCU pwb Sec 26 Item 39 VHIEES02L400P IC chip (IC 3)

                      Cause:
                      • EE-prom on MCU pwb failed and was not giving correct signal for document feeder to enable the paper feed solenoid to energize


                      Alright, so this clears it up anyway. clear as mud as my former boss would say. so then the machine does have the 14:00 service mode. this is what i was getting at anyway and not questioning the solution any. Thanks again for the info, this is how we progress.
                      THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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