MX-354N usb fail

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  • swagreis
    Technician
    • Jun 2008
    • 92

    #1

    MX-354N usb fail

    I faced a lot of times when connecting MX-354N series as local printer using usb port it works good for a while may be days and then fail coming on and it does not print any more .
    It works only in one case changing MFB board.
    But also after a while the same fail coming on
    I did all tries of changing windows, The whole Pc or laptop.
    But no way.
    Also I faced this problem in MX3114
    can anyone advise!
  • dwarf
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 168

    #2
    Re: MX-354N usb fail

    maybe you could try to up-grade the firmware...

    Comment

    • swagreis
      Technician
      • Jun 2008
      • 92

      #3
      Re: MX-354N usb fail

      I upgrade it and change usb cable quality to shielded one but I have the same result

      Comment

      • dwarf
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 168

        #4
        Re: MX-354N usb fail

        when you send the print job, EXACTLY what indications do you get?... codes?...trouble or failure messages?...does it sound like it is about to print, but just never produces a print?...are you sure you are using the correct driver?

        Comment

        • swagreis
          Technician
          • Jun 2008
          • 92

          #5
          Re: MX-354N usb fail

          It is not a software problem because in the same driver when changing the port to TCP/IP it prints else nothing happened

          Comment

          • Jack79
            Trusted Tech

            250+ Posts
            • Jul 2014
            • 312

            #6
            Re: MX-354N usb fail

            If you have done firmware upgrade then change driver to PCL6 for test. Make sure it is PCL not PPD or PS (Win OS)

            Comment

            • sharptech1
              Trusted Tech

              100+ Posts
              • Oct 2011
              • 163

              #7
              Re: MX-354N usb fail

              think you need twain driver for usb

              Comment

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