MX-M354 with error e7-93

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323
    #1

    MX-M354 with error e7-93

    MX-M354 with error E7-93. Any help is appreciated on this. Understand some type of image data process abnormality. Frank/ActionPhotocopy
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    • igi
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1507
      #2
      Re: MX-M354 with error e7-93

      hello there
      first try sim 66-10 to clear.

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        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323
          #3
          Re: MX-M354 with error e7-93

          Thanks igi. I was unable to get into simulations yesterday. Tried even with door open. I got into mode and the selections came up but was not accepting entries when I pressed start so I could not get in subdued as it did not accept primary code. Any ideas on getting in as I am drawing a blank? Frank

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            • SwisSeV
              Trusted Tech

              250+ Posts
              • Jan 2016
              • 307
              #4
              Re: MX-M354 with error e7-93

              Sounds like a problem coming from the MFP PWB. Try reseating the memory.

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                • axyun
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2007
                  • 1323
                  #5
                  Re: MX-M354 with error e7-93

                  Thanks noel. I will check that out on Tuesday. Frank

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                    • axyun
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Aug 2007
                      • 1323
                      #6
                      Re: MX-M354 with error e7-93

                      Able to execute 66-10 to clear image send data Thanks IGI. Ok except still dropping developer after new dv unit , new drum and process unit, new toner
                      with new main cvharger fresh developer with successful td execution. Cleaned out transfer asm. MDangerP said to try new right side door which I have not done as customer now leaning to
                      another machine and reluctant to go further with service and parts. Thanks to all. Frank

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