MX-4141, when going into settings from the MFP display, I log in as admin, but the only items in the menu on the left are Top Page and System Settings. Everything else is missing. When I access it through the web interface I can see everything. I am curious how this might have happened, and how to correct it?
Same issue with a 5141 and a different location, same company. I couldn't find anything in the enable/disable area and Sharp Hotline wasn't able to come up with a solution.
So this is at our service location (the 5141 at our retail location) I was assisting a customer remotely walking him through how to set his 4141 up on wireless. I was following along on my 4141, just on auto-pilot, rebooted to wireless on my mfp. So there it was... not connected to wireless not connected to LAN, went to the control panel to change it back and no network settings are available. I ended up cloning the 5141 to the 4141 to get it back online. But I am puzzled as to why I cannot access anything from the MFP itself.
ideas?
Same issue with a 5141 and a different location, same company. I couldn't find anything in the enable/disable area and Sharp Hotline wasn't able to come up with a solution.
So this is at our service location (the 5141 at our retail location) I was assisting a customer remotely walking him through how to set his 4141 up on wireless. I was following along on my 4141, just on auto-pilot, rebooted to wireless on my mfp. So there it was... not connected to wireless not connected to LAN, went to the control panel to change it back and no network settings are available. I ended up cloning the 5141 to the 4141 to get it back online. But I am puzzled as to why I cannot access anything from the MFP itself.
ideas?
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