I have an MX2610 that locks up the screen and will not allow any functions to be accessed. It only happens after pressing exit from the simulation (crop codes) screen, when it returns to the home screen the touch pad is frozen and nothing can be accessed this can only be rectified by cycling the power.
The copier will quite happily sit there all day being used as a printer, copier or scanner without any problems but as I said if an engineer enters the sim section it locks up on exit.
I have tried the usual, hdd swap, sd card swap, new firmware, new memory chips and even tried swapping the mfp pwb but always the same.
I get the feeling its not a hardware problem as it works all day, to me its a software problem but I could be wrong lol... im running out of ideas.
Any sugestions?
The copier will quite happily sit there all day being used as a printer, copier or scanner without any problems but as I said if an engineer enters the sim section it locks up on exit.
I have tried the usual, hdd swap, sd card swap, new firmware, new memory chips and even tried swapping the mfp pwb but always the same.
I get the feeling its not a hardware problem as it works all day, to me its a software problem but I could be wrong lol... im running out of ideas.
Any sugestions?
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