Sharp MX-M363 black lines on self prints and copies

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  • TechGeek
    Trusted Tech

    100+ Posts
    • Jan 2009
    • 158

    #1

    Sharp MX-M363 black lines on self prints and copies

    I have Sharp MX-M363 with black lines on self prints and copies Print Sample (2).pdf . THe PCL symbol is the self print and the other is a copy. I have replaced the LSU and the Main Charge unit no difference. There is about 30K on the PM.

    Any Sugestions???
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: Sharp MX-M363 black lines on self prints and copies

    Looks like a memory issue, you will notice that the marks change to white when it reaches the Sharp logo.

    I am not familiar with these machines, but first thought would be to check memory DIMM(s), then compare settings to a working machine.

    If it has a memory test SIM you could try that, also.

    Comment

    • TechGeek
      Trusted Tech

      100+ Posts
      • Jan 2009
      • 158

      #3
      Re: Sharp MX-M363 black lines on self prints and copies

      Update. I have tried swapping out the memory in DIMM slot 2 and this made no difference. I also performed TC 67-70 which is a SRAM clear but that did nothing as well. I have some more memory coming in tomorrow to test out the memory in slot 3. I will let you know how that works out. i have also performed some self prints for TC 64-02 and the prints from the LSU-ASIC and they printed perfectly, but any self test print from the MFP-ASIC or Controller (memory) prints crappy. I have a feeling that it will be the MFP PWB.

      Comment

      • TechGeek
        Trusted Tech

        100+ Posts
        • Jan 2009
        • 158

        #4
        Re: Sharp MX-M363 black lines on self prints and copies

        Originally posted by TechGeek
        Update. I have tried swapping out the memory in DIMM slot 2 and this made no difference. I also performed TC 67-70 which is a SRAM clear but that did nothing as well. I have some more memory coming in tomorrow to test out the memory in slot 3. I will let you know how that works out. i have also performed some self prints for TC 64-02 and the prints from the LSU-ASIC and they printed perfectly, but any self test print from the MFP-ASIC or Controller (memory) prints crappy. I have a feeling that it will be the MFP PWB.
        OK i have tried swapping out all the memory and no luck so i guess is now to replacing the main board.

        Comment

        • bcopier2815
          Technician

          Site Contributor
          • Oct 2015
          • 42

          #5
          Re: Sharp MX-M363 black lines on self prints and copies

          Originally posted by TechGeek
          OK i have tried swapping out all the memory and no luck so i guess is now to replacing the main board.
          I realize this is an old post, but has anyone solved this issue?

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Sharp MX-M363 black lines on self prints and copies

            Originally posted by bcopier2815
            I realize this is an old post, but has anyone solved this issue?
            no report back since he said he was going to try BD.

            if you have a problem start a new thread

            Comment

            • NIKROTAS
              Technician
              • Feb 2013
              • 16

              #7
              Re: Sharp MX-M363 black lines on self prints and copies

              do you check high voltage?

              Comment

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