MX-354N Keeps Restarting

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  • Cookr
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2011
    • 184

    #1

    MX-354N Keeps Restarting

    Working on this MX-M354N and it starts up I get the little spinning logo then it freezes and restarts. Ive updated the firmware with flipping the update switch on the MFP but still not working I am pretty sure its the SD card but Ive been looking on sharps site to find the boot program that goes on it and cant seem to find it. Anybody have these files or know where there at on the site? or if you think its something else? Thanks
  • OlliK1969
    Trusted Tech

    250+ Posts
    • Nov 2016
    • 309

    #2

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    • Cookr
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2011
      • 184

      #3
      Re: MX-354N Keeps Restarting

      Yeah I'm pretty sure that's what it is but I don't have the boot files to put on the new one I have. Happen to know where I can get them I have access to Sharps site but cant find them.

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      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 852

        #4
        Re: MX-354N Keeps Restarting

        The actual files are not available for download, you must buy the programmed SD card from Sharp. (Big Business at it's worst )

        or

        Not saying this works but you might want to try a program called HDD Raw Copy Tool, you maybe able to copy a known good SD card for a 354 and copy it to a far less expensive blank SD card.

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        • Cookr
          Trusted Tech

          Site Contributor
          100+ Posts
          • Dec 2011
          • 184

          #5
          Re: MX-354N Keeps Restarting

          Yeah that's kinda what I figured but Ill give that program a try. Thanks

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          • faxman28
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2010
            • 436

            #6
            Re: MX-354N Keeps Restarting

            Originally posted by Cookr
            Yeah that's kinda what I figured but Ill give that program a try. Thanks
            the hdd raw copy works well, If you copy an sd card from a customers machine , all their programing will be on the "bad copier (from experience). you will have to delete all scan settings, network settings. if you have a 354 that hasn't been setup or buy a sd card from sharp( I use as a master) wgould be better. also when you copy the sd card it will show over 8 gig for size and the new 8gig sd (non hdd) will, show 7.4 gig. when you do the copy the program will come up with an error stating the target card doesn't have enough space, just disregard the cloned sd card will work , I have several m264 running with off the shelf sd cards.
            I also most of the bad sd cards are fine they just became corrupted. just reformat the sd with sd formatter, loaded large files and like 6 gig video file card worked fine. cloned the badcard with hdd raw copy ,put into an m264 about 4 months ago and it still is running fine. Hope this helps techs with getting around the hi
            gh rate of sd card failures.

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