MX-2300 Error A0-22 Machine level error (SCU detection)

[SLAMISguy]

This machine has been a real pain for us. We replaced three boards. The Scanner, PWB and another one I forget what it's called. I got everything back together and upgraded the firmware but I still get this error message.
Any suggestions?
Thanks in advance.


A0-22 Machine level error (SCU detection)
Its something about checking the combination between the machine production/remodeling and the firmware. The manual does not indicate how to do that.


Thanks again!

[NCArt]

You need to go into the special modes, then into 88-7, SCU Memory clear then reload firmware again. This is found in TT 14131a on Sharp-idncservice site.

[SLAMISguy]

New Error Message

You need to go into the special modes, then into 88-7, SCU Memory clear then reload firmware again. This is found in TT 14131a on Sharp-idncservice site.

Thanks NCArt. I did that but now I get Please see system administrator. Error:PC

Any ideas?

[DavePo]

Check TC 26-03 is outside auditor set to P other should be none. PC usually means it is looking for a personal counter as a means to audit copies.

[SLAMISguy]

Check TC 26-03 is outside auditor set to P other should be none. PC usually means it is looking for a personal counter as a means to audit copies.

Thanks Dave. I just checked, it is set to None.

[SLAMISguy]

Still have error message

Thanks Dave. I just checked, it is set to None.

Should have elaborated more. I still have the error message even though it is set to none.
Thanks again