Sharp MX-M565N E6-11 Code.

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  • vsluggo
    Technician

    Site Contributor
    • Mar 2016
    • 23

    #1

    Sharp MX-M565N E6-11 Code.

    I am getting an E6-11 Code on this machine. I have replaced DSPF control board with new board from Sharp. I have cleaned the DSPF CCD and have executed shading adjustment with no errors. The DSPF scanner illuminates when testing but E6-11 continues to display after reboot. Single sided copying and scanning is still functional but no 2 sided is available. I have the 0300 firmware installed. Any help would be appreciated.
  • outdoorkatie123
    Technician

    50+ Posts
    • Feb 2017
    • 50

    #2
    Re: Sharp MX-M565N E6-11 Code.

    Carry out Shading correction adjustment in Test Command 63-02 this might help

    Comment

    • vsluggo
      Technician

      Site Contributor
      • Mar 2016
      • 23

      #3
      Re: Sharp MX-M565N E6-11 Code.

      I executed shading adjustment 63-02 for DSPF with no errors

      Comment

      • sharptech
        Technician
        • May 2011
        • 40

        #4
        Re: Sharp MX-M565N E6-11 Code.

        What is the part number of the shading test chart you used to do the shading adjustment for the ADF ?

        T.G.G.

        Comment

        • vsluggo
          Technician

          Site Contributor
          • Mar 2016
          • 23

          #5
          Re: Sharp MX-M565N E6-11 Code.

          Originally posted by sharptech
          What is the part number of the shading test chart you used to do the shading adjustment for the ADF ?

          T.G.G.

          PSHEP5859FCZZ

          Comment

          • vsluggo
            Technician

            Site Contributor
            • Mar 2016
            • 23

            #6
            Re: Sharp MX-M565N E6-11 Code.

            Originally posted by vsluggo
            PSHEP5859FCZZ
            also tried UKOG-0333FCZZ

            Comment

            • sharptech
              Technician
              • May 2011
              • 40

              #7
              Re: Sharp MX-M565N E6-11 Code.

              Very strange. If you are able to do a shading adjustment then that means that ccd , flat cable must be good. If I remember correctly when the shading adjustment is done the information is stored on the eeprom on the scanner control pwb.
              Maybe the eeprom has a problem and does not hold onto the shading information when you come out of simulation mode or the scanner control pwb has a problem.

              T.G.G.

              Comment

              • spanky
                Trusted Tech

                250+ Posts
                • Sep 2012
                • 468

                #8
                Re: Sharp MX-M565N E6-11 Code.

                There is a white sheet that the copier uses for self adjustment.

                If there is a problem with that you will probable get this service code.

                When you use the simulation it does not give the error, but when you reboot the machine it is using the white sheet for a self adjustment.

                Comment

                • vsluggo
                  Technician

                  Site Contributor
                  • Mar 2016
                  • 23

                  #9
                  Re: Sharp MX-M565N E6-11 Code.

                  going back today to try your suggestions. Thank you all for your help. I will keep you posted.

                  Comment

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