[Misc] Mx-2640n Tray 2 says empty.

[Ratchet2501]

I went out to a customer's place and found out that tray 2 says empty even though it's not. I'm going to run 30-2 and test the tray to see if it's the sensor. I'm going to try swapping tray 1 and 2, see if that does anything. If not the sensor I'm going to try the motor, clean it etc. Other than that I have no other ideas from researching this problem. Doesn't seem like a common problem.

[driving lots of miles]

Re: Mx-2640n Tray 2 says empty.

We had this same issue on one of these machines, and it was one of the photo sensors in the paper feed unit under the reinforcement plate.

[mttech]

Re: Mx-2640n Tray 2 says empty.

This is more than likely caused by a bad sensor. Check CPED2 and CLUD2. We usually replace both sensors after disassembly, they aren't very expensive and are known to have issues..

[JLSam]

Re: Mx-2640n Tray 2 says empty.

I've had this issue often, many times it was a piece paper that blocked the lift motor from fully engaging to the tray.

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[GREATMAN]

Its usually caused by a bad sensor

[Ratchet2501]

Re: Mx-2640n Tray 2 says empty.

Problem solved, bad photo sensor. Fangs firmly dug into the floorboards yesterday I grabbed all the spare parts I had in my shop and headed to the customer's and got it fixed.