MX-x070n series Pages folding over in center exit

[oeshuron]

Found bulletin. Can be deleted.

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

Correction. Bulletin did not solve issue. Pages are still hitting clear center tray and folding under and back towards machine exit causing them to pile up.

[JParker]

Re: MX-x070n series Pages folding over in center exit

Sorry, I didn't see your original post. The pages are folding or are they curling? Is it on simplex or duplex..or both?

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

Simplex/Duplex both. Pages come down out of exit, hit the clear tray, and instead of going up the tray and laying down they curl underneath back towards the machine. Its almost as if the angle at which the pages come of out the exit is too steep before it hits the clear tray. Removing the full detect arm does help some but doesn't solve the issue completely.

[driving lots of miles]

Re: MX-x070n series Pages folding over in center exit

Have you tried a new package of paper to rule out Humidity?

[JParker]

Re: MX-x070n series Pages folding over in center exit

Have you looked at your fusing assy? You can use SIM 43-1 to try and adjust the curl if its caused by fusing temperature. Unless you've already done that. There's also SIM 43-35 for a nip check!

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

Have you tried a new package of paper to rule out Humidity?

Two different brands.

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

Have you looked at your fusing assy? You can use SIM 43-1 to try and adjust the curl if its caused by fusing temperature. Unless you've already done that. There's also SIM 43-35 for a nip check!

Will be the next thing to try once we get the exit unit back in.

[spanky]

Re: MX-x070n series Pages folding over in center exit

See attached bulletin for static issue at exit of machine.

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

See attached bulletin for static issue at exit of machine.

The earth harness was already there. We reset all fuser settings (didn't see any changed) in 43-1 and did nip check (ok). Also changed paper mode in settings to 23-28lb. Seems to be better. Will continue testing.

[kev577]

Re: MX-x070n series Pages folding over in center exit

Have the foam rollers on exit assembly been removed? They should be on if there is not a finisher, remove when installing a finisher.

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

The top set of rollers had been removed but installing them didn't help.

[Ben Around]

Re: MX-x070n series Pages folding over in center exit

I had this happen once on a Ricoh machine. The tray was set to thick paper and it went unnoticed.

[oeshuron]

Re: MX-x070n series Pages folding over in center exit

I had this happen once on a Ricoh machine. The tray was set to thick paper and it went unnoticed.

Machine had latest firmware installed, hdd formatted, and system settings reset.