How to change Admin password back to factory (admin) MX-3140N

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2186

    #1

    How to change Admin password back to factory (admin) MX-3140N

    I have a customer that had an IT administrator that they no longer employ and they had changed the admin password on an MX-3140N,so I cant access it to make changes to it. Is there a way to set it back to the default (admin) setting?
  • JLSam
    Senior Tech

    500+ Posts
    • Jun 2015
    • 605

    #2
    Re: How to change Admin password back to factory (admin) MX-3140N

    Originally posted by copiertec
    I have a customer that had an IT administrator that they no longer employ and they had changed the admin password on an MX-3140N,so I cant access it to make changes to it. Is there a way to set it back to the default (admin) setting?
    Try a full HDD format.

    Sent from my ONEPLUS A3000 using Tapatalk

    Comment

    • Jkearbey
      Technician
      • Nov 2016
      • 15

      #3
      Re: How to change Admin password back to factory (admin) MX-3140N

      Hello,

      The short answer is Yes.

      Unlike the older models where you could reset it back to "admin" inside the simulation fairly quickly, SHARP has increased their security levels around this series. You must call the SHARP Hotline for this and they will walk you through the process. I had to do it once but it was over 6 years ago and they ask you to keep the steps private. Good Luck.

      Comment

      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2186

        #4
        Re: How to change Admin password back to factory (admin) MX-3140N

        Thank you for the replies. I called Sharp and was able to get it in Admin passcode reset.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: How to change Admin password back to factory (admin) MX-3140N

          it being a Sharp... a 40cal lead with copper jacket would fix it ...

          Comment

          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2186

            #6
            Re: How to change Admin password back to factory (admin) MX-3140N

            Originally posted by Phil B.
            it being a Sharp... a 40cal lead with copper jacket would fix it ...
            LMAO!! If I only could.

            Comment

            • MattL
              Technician

              50+ Posts
              • Apr 2012
              • 97

              #7
              Re: How to change Admin password back to factory (admin) MX-3140N

              You can change it using the DIP switches on the board, slide it out and I think its 2 off the top of my head it when then allow you to initialise it from there. If its the screen calibration one you get its the other switch, I haven't done it for a while.

              Comment

              • gregoryrbrts
                Technician
                • Mar 2017
                • 33

                #8
                Re: How to change Admin password back to factory (admin) MX-3140N

                Originally posted by copiertec
                I have a customer that had an IT administrator that they no longer employ and they had changed the admin password on an MX-3140N,so I cant access it to make changes to it. Is there a way to set it back to the default (admin) setting?
                For this you will have to get ahold of Sharp, it can be done but you have to mess with the dip switches on the board to unlock the hidden simulations in order to do that.

                Comment

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