Technical Tips

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  • boutn
    Senior Tech

    500+ Posts
    • Jun 2016
    • 537
    #1

    Technical Tips

    Hello,

    Can someone tell me how i get access to this site?

    Login

    Is this American? And can i, as a Belgian/European dealer get access to this site?

    To be able to search for an error code and get tips about this specific jam/error would be such a big help!

    The only site we get is the "partnernet" site where you can find technical reports, firmware, parts guides and such.

    But nothing on problems or problemsolving.
    Tags: None
    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2570
      #2
      Re: Technical Tips

      You have to contact Sharp for access and you must be a Sharp dealership.


      Failing to plan is planning to fail!!!

        Comment

        • boutn
          Senior Tech

          500+ Posts
          • Jun 2016
          • 537
          #3
          Re: Technical Tips

          Originally posted by mojorolla
          You have to contact Sharp for access and you must be a Sharp dealership.


          Sent the site to our contacts with Sharp, havent heard from them since...

          I'm guessing this is an american-only site...

            Comment

            • moose55
              Trusted Tech

              Site Contributor
              100+ Posts
              • Mar 2017
              • 143
              #4
              Re: Technical Tips

              I do believe this is an American site. Do you have a Sharp regional rep that you can ask? Here in the US we are assigned Sharp regional reps that provide support assistance if we have escalated a problem to the point tech support has even exhausted ideas. These reps can give you the info you would need to access the Sharp site.
              The Moose is loose!!

                Comment

                • boutn
                  Senior Tech

                  500+ Posts
                  • Jun 2016
                  • 537
                  #5
                  Re: Technical Tips

                  Originally posted by moose55
                  I do believe this is an American site. Do you have a Sharp regional rep that you can ask? Here in the US we are assigned Sharp regional reps that provide support assistance if we have escalated a problem to the point tech support has even exhausted ideas. These reps can give you the info you would need to access the Sharp site.
                  Just asked our technical product specialist (the guy we here if the support desk cant find an answer), we can't get access to the site because its American and they want to keep our support European

                    Comment

                    • spanky
                      Trusted Tech

                      250+ Posts
                      • Sep 2012
                      • 468
                      #6
                      Re: Technical Tips

                      All error and jam codes are covered in your service manuals

                        Comment

                        • mojorolla
                          The Wolf

                          2,500+ Posts
                          • Jan 2010
                          • 2570
                          #7
                          Re: Technical Tips

                          North America uses IDNC, I believe they use Sharpnet across the pond.....


                          Failing to plan is planning to fail!!!

                            Comment

                            • mabro1974
                              Technician
                              • Feb 2013
                              • 39
                              #8
                              Re: Technical Tips

                              what error code is it

                                Comment

                                • boutn
                                  Senior Tech

                                  500+ Posts
                                  • Jun 2016
                                  • 537
                                  #9
                                  Re: Technical Tips

                                  Originally posted by mabro1974
                                  what error code is it
                                  Thread is about the website...not about a problem

                                    Comment

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