F2-64 MX-M503n

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  • Sharptech56
    Trusted Tech

    100+ Posts
    • Feb 2016
    • 100

    #1

    [Error Code] F2-64 MX-M503n

    Hello all,
    I have a MX-M503n with 300K on it and it staryed clicking , saying "toner replenishment" and eventually F2-64 already tried new toner . Ordering toner clutch am I missing something ?
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3374

    #2
    Re: F2-64 MX-M503n

    Originally posted by Sharptech56
    Hello all,
    I have a MX-M503n with 300K on it and it staryed clicking , saying "toner replenishment" and eventually F2-64 already tried new toner . Ordering toner clutch am I missing something ?
    There was quite a few models that sat on the docks after a longshoreman strike or Japan's tusnami, and the toner add clutch had rusted - it usually had shown up during setup, but after 300k would not be unusual.
    Cheat the front door, remove the toner cartridge, and run 25-01; check the toner drive gear, and see if it is moving, replace if it is moving.
    Also, check that the entire toner seal was removed during install.
    "You can't trust your eyes, if your mind is out of focus" --

    Comment

    • mttech
      Trusted Tech

      100+ Posts
      • Mar 2014
      • 127

      #3
      Re: F2-64 MX-M503n

      I did have one recently that had the toner chute on DV unit plugged. Not sure how this happened, but it did. Cleared chute and off to the races. When checking toner drive gear as Zootech stated inspect this also.

      Comment

      • tee
        Technician

        50+ Posts
        • Aug 2014
        • 79

        #4
        Re: F2-64 MX-M503n

        I would turn on dv check disable in
        simulation 7-1. Then check for a ready position.
        Run a copy and check if dv unit or toner is bad.

        Comment

        • techwurk
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jul 2016
          • 127

          #5
          Re: F2-64 MX-M503n

          Clicking noise could be a seized developing unit. I just had this issue and it was a seized unit, but that 503 has 2.4 million pages on it.
          When I started servicing copiers they used toaster ovens for fusers.....I'm old

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          • Sharptech56
            Trusted Tech

            100+ Posts
            • Feb 2016
            • 100

            #6
            Re: F2-64 MX-M503n

            All good suggestions guess I got some work to do I will post what I find............

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            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2569

              #7
              Re: F2-64 MX-M503n

              F2-64 simply means toner is not making it to the DV unit. It has been my experience that clicking is usually from the toner cart spinning. As stated earlier, you may have a clogged toner tube, I have seen a few of the referenced rusted clutches. You could also have no drive on the DV unit.
              Go into SIM 25-1 and execute for 10 seconds. If the DV unit is not getting toner, the number will be very high, like 170 or above.


              Failing to plan is planning to fail!!!

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              • Sharptech56
                Trusted Tech

                100+ Posts
                • Feb 2016
                • 100

                #8
                Re: F2-64 MX-M503n

                Finally got back to account checked DV unit toner chute and cleaned toner clutch . I then checked the toner itself and found it did not really turn well by hand
                so I must of shooked,banged,and turned the augers for 5 minutes and ran 50 copies . We will see if it comes back...

                Comment

                • austonrush
                  Sharp & HP Tech

                  100+ Posts
                  • Jan 2010
                  • 234

                  #9
                  Re: F2-64 MX-M503n

                  I'd suggest looking at the developer motor itself. I've had a couple fail over the years. A quick way to check is to pull the developer unit out and inspect where the toner feeds in to the unit itself. If the toner is super packed in there then that is a sign the developer unit is not rotating. Toner is feeding down into the unit but has nowhere to go so it just compacts itself.

                  Your failure, most likely, lies with one of these three things

                  Blocked Toner Pipe
                  Seized developer unit (you can clean this and temporarily resolve the problem but, it will most likely come back if worn)
                  Broken developer drive motor

                  After I wrote this I saw you just responded... lol

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