Mx-c312 prints light on left side

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  • Ratchet2501
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2017
    • 206

    Mx-c312 prints light on left side

    Thus far I have seen an f2-45 trouble code but that registered about two weeks ago. I have swapped the drum and dv assemblies. Cleaned the lsu, checked shutters, checked fuser which was recently replaced and tried calibrating a few things. No change in any of the listed items effected the lightened side. My dislike of the c line from sharp is becoming more pronounced the more I have to deal with them.
  • JLSam
    Senior Tech

    500+ Posts
    • Jun 2015
    • 601

    #2
    Re: Mx-c312 prints light on left side

    Originally posted by Ratchet2501
    Thus far I have seen an f2-45 trouble code but that registered about two weeks ago. I have swapped the drum and dv assemblies. Cleaned the lsu, checked shutters, checked fuser which was recently replaced and tried calibrating a few things. No change in any of the listed items effected the lightened side. My dislike of the c line from sharp is becoming more pronounced the more I have to deal with them.
    Got Scan Samples?

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    • dsmith46
      Technician

      Site Contributor
      50+ Posts
      • Oct 2016
      • 81

      #3
      Re: Mx-c312 prints light on left side

      If the LSU shutters are opening ok and the unit is clean, then I would check the secondary transfer roller assembly. I've seen where those springs get worn out and do not provide equal pressure to the page as it passes by the primary belt. You should be able to take off the secondary unit and stretch the springs out a little. I would also check the primary belt unit.

      Hope this helps!
      Dustin

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      • Ratchet2501
        Trusted Tech

        Site Contributor
        100+ Posts
        • Mar 2017
        • 206

        #4
        Re: Mx-c312 prints light on left side

        Well, Ive been trying to upload the file since 7 am this morning but no dice. It's the K side of things that's faded. All other systems seem fine. Beginning to think lsu but I dont see anything wrong with it. Going to try cleaning connections and see where that gets me. If that doesn't do it, pulling the lsu. The only other thing that's really changed recently is the fuser, supposedly had a revision due to an error code it was throwing but I don't have that bulletin handy at the moment.
        Last edited by Ratchet2501; 03-19-2018, 08:16 PM.

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        • jp74msj55
          Trusted Tech

          100+ Posts
          • Oct 2014
          • 138

          #5
          Re: Mx-c312 prints light on left side

          Originally posted by Ratchet2501
          Well, Ive been trying to upload the file since 7 am this morning but no dice. It's the K side of things that's faded. All other systems seem fine. Beginning to think lsu but I dont see anything wrong with it. Going to try cleaning connections and see where that gets me. If that doesn't do it, pulling the lsu. The only other thing that's really changed recently is the fuser, supposedly had a revision due to an error code it was throwing but I don't have that bulletin handy at the moment.
          I would bet a bad Primary Transfer assembly. I have had this issue a many of times.
          Replace and you should be good.

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          • Luke123
            Technician
            • Nov 2017
            • 22

            #6
            Re: Mx-c312 prints light on left side

            First question I have, is have you verified the image on the primary transfer belt is good? Also do not start to pull the springs longer first. I suggest to look at the are front and rear that move the secondary belt in and out, and make sure that are clean, and move freely. If that does not work, then maybe the secondary. Just seems to me that more trouble shooting should be performed before you wast money and time is just replacing parts.

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            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3381

              #7
              Re: Mx-c312 prints light on left side

              Originally posted by Ratchet2501
              Well, Ive been trying to upload the file since 7 am this morning but no dice. It's the K side of things that's faded. All other systems seem fine. Beginning to think lsu but I dont see anything wrong with it. Going to try cleaning connections and see where that gets me. If that doesn't do it, pulling the lsu. The only other thing that's really changed recently is the fuser, supposedly had a revision due to an error code it was throwing but I don't have that bulletin handy at the moment.
              If you have another fuser, try replacing that - if no fuser available, check that the front and rear 'nip' are the same.
              "You can't trust your eyes, if your mind is out of focus" --

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              • Ratchet2501
                Trusted Tech

                Site Contributor
                100+ Posts
                • Mar 2017
                • 206

                #8
                Re: Mx-c312 prints light on left side

                The fuser was replaced recently but forgive my lack of copier experience but that doesn't seem like it would affect a single color without all four going to crap. Secondary transfer system is a sponge roller which seemed fine as far as movement and such. I am really thinking it's a bad connection but I have reseated the dv and drum (drum recently replaced) assemblies with no difference whatsoever.

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                • ZOOTECH
                  Senior member of CRS

                  Site Contributor
                  2,500+ Posts
                  • Jul 2007
                  • 3381

                  #9
                  Re: Mx-c312 prints light on left side

                  Originally posted by Ratchet2501
                  The fuser was replaced recently but forgive my lack of copier experience but that doesn't seem like it would affect a single color without all four going to crap. Secondary transfer system is a sponge roller which seemed fine as far as movement and such. I am really thinking it's a bad connection but I have reseated the dv and drum (drum recently replaced) assemblies with no difference whatsoever.
                  Sorry, I mis-interpreted the symptoms you described. If only the black is affected, than most likely the LSU and/or the shutter is causing the trouble.
                  "You can't trust your eyes, if your mind is out of focus" --

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                  • JoeK
                    Technician
                    • May 2017
                    • 21

                    #10
                    Re: Mx-c312 prints light on left side

                    Check the black pressure roller on the transfer belt. Without seeing the image issue, it sounds potentially like an issue that I had where one side of the pressure roller got knocked out of its slot causing that side to not add any toner to the pages.

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                    • mojorolla
                      The Wolf

                      2,500+ Posts
                      • Jan 2010
                      • 2550

                      #11
                      Re: Mx-c312 prints light on left side

                      F2-45 is a known issue on the Frontier machines. The ProCon sensor array gets warped, causing that specific code. Just had this on a 401 last week. Procon controls F and R registration and mono and color densities.
                      As to the light on one side, check the IT belt cam, known to break right off the frame. Also check the fuser bearings didn't fail or pop out.


                      Failing to plan is planning to fail!!!

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                      • Ratchet2501
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Mar 2017
                        • 206

                        #12
                        Re: Mx-c312 prints light on left side

                        Fuser, transfer belt, drum assembly and developer are all new. Replaced the transfer belt today since I didn't see anything immediately wrong with it, still light on the left side. Going to hunt down the 64-5 prints and see if I can upload them since last time I couldn't and they haven't changed since all this crap started.

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                        • spanky
                          Trusted Tech

                          250+ Posts
                          • Sep 2012
                          • 468

                          #13
                          Re: Mx-c312 prints light on left side

                          See attached
                          Attached Files

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                          • Ratchet2501
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Mar 2017
                            • 206

                            #14
                            Re: Mx-c312 prints light on left side

                            Originally posted by spanky
                            See attached

                            I could easily look past them not mentioning the mx-c312 but this talks about the ends going through not one side. I will scope it out when I'm digging around in it. Going to try re-replacing the drum and developer assembly.

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                            • Ratchet2501
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Mar 2017
                              • 206

                              #15
                              Re: Mx-c312 prints light on left side

                              Mx-c312 645.pdf

                              Copy of the 64-5 B/W shows left side of sheet pretty much blank, readable but not very dark.

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