sharp mx5111n. communication with server lost while sending

[clark]

This machine has been a pain. got the smtp and dns setting from sharp. machine tested fine. but when I send a email from the machine this is the message I get. the i.t set this up on a wirless box. prints fine. all test come back as good. tried different port and no luck. any ideals please let me know. using a gmail account also. Thanks

[mansart]

Re: sharp mx5111n. communication with server lost while sending

Not sure of all the particulars in your case but.....

I had similar situation where the SMTP test would succeed and I could send a status message, but could not send to address book.....

It turned out that when the address book was created the addresses were copied and pasted into address book. (the status email had been typed in)

It appears that during the copy and paste there was some unseen code or character that was being transferred.

Try going into address book and simply re typing the address. Example if bob@usa.com is the address, delete it and type it again.

I know it does not make sense, but I have seen it with my own eyes.

[clark]

Re: sharp mx5111n. communication with server lost while sending

No luck with new add added to machine. Question. The smtp setting are they set to what to router and password for the router. I'm thinking these are wrong. Can that be a problem in setup. Thanks

[mansart]

Re: sharp mx5111n. communication with server lost while sending

"The smtp setting are they set to what to router and password for the router."

No sure what you mean by the statement above.....

Settings must be set to a mail server. I would suggest setting up a free SMTP2GO account. www.smtp2go.com

[dsmith46]

Re: sharp mx5111n. communication with server lost while sending

Setting up a new Gmail account to use specifically for Scan to Email would suffice as well. Hope you get it figured out!