Blank display on 3050/4070 models.

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  • Bgorby
    Junior Member
    • Jan 2018
    • 7

    Blank display on 3050/4070 models.

    Having trouble getting the display to work on two machines. Pretty sure the problem is with the CN33 connector on the MFP/SCN PWB.
    Reconnected numerous times. The home light comes on The error LED is on display remains blank. Any ideas?
  • jp74msj55
    Trusted Tech

    100+ Posts
    • Oct 2014
    • 138

    #2
    Re: Blank display on 3050/4070 models.

    Originally posted by Bgorby
    Having trouble getting the display to work on two machines. Pretty sure the problem is with the CN33 connector on the MFP/SCN PWB.
    Reconnected numerous times. The home light comes on The error LED is on display remains blank. Any ideas?
    SD card? Seen this alot on this site for that issue.

    Comment

    • driving lots of miles
      Trusted Tech

      250+ Posts
      • Jun 2016
      • 378

      #3
      Re: Blank display on 3050/4070 models.

      I would agree with the card but I believe this machine has the Msata card instead of the SD card

      Comment

      • harleyrider
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 348

        #4
        Re: Blank display on 3050/4070 models.

        check TT-102517_2 probably bad mSATA.

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1455

          #5
          Re: Blank display on 3050/4070 models.

          Originally posted by driving lots of miles
          I would agree with the card but I believe this machine has the Msata card instead of the SD card
          We have 11 of these units and 5 of them have had bad mSATA cards!

          Good luck.

          Bil

          Comment

          • Bgorby
            Junior Member
            • Jan 2018
            • 7

            #6
            Re: Blank display on 3050/4070 models.

            Okay! Will try MSATA.

            Comment

            • bilyahn
              Service Manager

              1,000+ Posts
              • Dec 2006
              • 1455

              #7
              Re: Blank display on 3050/4070 models.

              Just to let you know, when the mSATA goes bad the display is dark and the power indicator light (small green light next to power button) flashes. Have had a bad mSATA give E7-80 and 90 codes also prior to it failing..

              Good luck.

              Bil

              Comment

              • Bgorby
                Junior Member
                • Jan 2018
                • 7

                #8
                Re: Blank display on 3050/4070 models.

                I have tried an Msata , still no display.

                Comment

                • niceville318
                  Technician
                  • Feb 2014
                  • 43

                  #9
                  Re: Blank display on 3050/4070 models.

                  I had a similar problem but replacing the mSata fixed it. take a look at page 7-39 in the service manual. It may help you isolate the problem.


                  Oops, I just realized the Tech Tip earlier addressed this...
                  Last edited by niceville318; 06-01-2018, 10:10 PM. Reason: correct an error

                  Comment

                  • driving lots of miles
                    Trusted Tech

                    250+ Posts
                    • Jun 2016
                    • 378

                    #10
                    Re: Blank display on 3050/4070 models.

                    I am going to have to get some Msata preprogramed. We are getting more of these machines out and haven't had any issues yet but if they are having the same issues as the SD cards I had better be prepared.

                    Comment

                    • Luke123
                      Technician
                      • Nov 2017
                      • 22

                      #11
                      Re: Blank display on 3050/4070 models.

                      One thing you can try, is put the machine in a CN update. if the screen comes on, then not your ops, or the LVDS pwb. Since you did the SATA, then the next step is the MFP/SCN PWB. good luck.

                      Comment

                      • mansart
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2009
                        • 851

                        #12
                        Re: Blank display on 3050/4070 models.

                        Going into Emergency Firmware to check panel is a great trick, however beware that the Emergency Firmware switch when turned on.....bypasses the On/Off switch on panel of machine.

                        Learned this the hard way.

                        Comment

                        • bhangdu
                          Technician
                          • Nov 2010
                          • 16

                          #13
                          Re: Blank display on 3050/4070 models.

                          hi,
                          I had a similar problem before. after replacing mfp-scn pwb & lvds pwb problem fix.

                          Comment

                          • Bgorby
                            Junior Member
                            • Jan 2018
                            • 7

                            #14
                            Re: Blank display on 3050/4070 models.

                            We had three machines with similar problems.
                            Two were just CN33 not getting "seated properly".
                            The third does have bad MFP/SCN and mSATA PWB's.
                            I would like to thank everybody for your support.

                            Comment

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