Sharp MX-C402SC Error Code H5-01

[saibajustica]

Hey guys,

Helping my dad with a Sharp MX-C402SC which is showing up an error code H5-01. Any help would be appreciated guys. Thanks.

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[dsmith46]

Re: Sharp MX-C402SC Error Code H5-01

That is referring to jamming at the POD1 sensor 5 times in a row. This is the sensor directly after paper exits the fuser. Could be a bad fuser. What condition is the paper in? Use Sim 14 to cancel code to resume normal operation.

[r3d343420]

Re: Sharp MX-C402SC Error Code H5-01

Check to see if the primary transfer blade is flipped, usually when I get this code on those models the transfer belt is not moving.

[driving lots of miles]

Re: Sharp MX-C402SC Error Code H5-01

I agree Primary Transfer blade flipped on transfer belt.

[saibajustica]

Re: Sharp MX-C402SC Error Code H5-01

That is referring to jamming at the POD1 sensor 5 times in a row. This is the sensor directly after paper exits the fuser. Could be a bad fuser. What condition is the paper in? Use Sim 14 to cancel code to resume normal operation.

The machine's signaling a paper jam. The paper comes out folded like a paper fan. After the 4th jam, we cleared the error using simulation #14. Will have a look at the transfer belt. Thanks to all for the replies.

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[driving lots of miles]

Re: Sharp MX-C402SC Error Code H5-01

if the paper is coming out of the fuser and fan folding look for a torn piece of paper blocking the paper path.