U2-41 error best solution so that the error Stop coming back...

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  • Kasmot2018
    • May 2025

    #1

    [Error Code] U2-41 error best solution so that the error Stop coming back...

    Hi everytime,

    What is the best way to solve the problem in U2-41,
    In one of our customer , their sharp copier color machine has
    indicating U2-41, I only reset the error code by simulation 16 to reset
    the code , then the machine is doing fine, i already done 2 Times
    but the problem keeps coming back, after 1 week the error code
    comes back..
    hoping for your Help..
    thank you...
  • moose55
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2017
    • 143

    #2
    Re: U2-41 error best solution so that the error Stop coming back...

    Originally posted by Kasmot2018
    Hi everytime,

    What is the best way to solve the problem in U2-41,
    In one of our customer , their sharp copier color machine has
    indicating U2-41, I only reset the error code by simulation 16 to reset
    the code , then the machine is doing fine, i already done 2 Times
    but the problem keeps coming back, after 1 week the error code
    comes back..
    hoping for your Help..
    thank you...
    Replace the HDD
    The Moose is loose!!

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #3
      Re: U2-41 error best solution so that the error Stop coming back...

      Originally posted by Kasmot2018
      Hi everytime,
      What is the best way to solve the problem in U2-41,
      In one of our customer , their sharp copier color machine has
      indicating U2-41, I only reset the error code by simulation 16 to reset
      the code , then the machine is doing fine, i already done 2 Times
      but the problem keeps coming back, after 1 week the error code
      comes back..
      hoping for your Help..thank you...
      what does your service manual say is the cause of it?

      so you reset the code ( bandaid ) but WHAT is the ROOT of the error? did you clean anything.. install anything?

      BUT MOST OF ALL.... what MODEL # are you working on?

      Comment

      • mickj
        Technician
        • Apr 2015
        • 33

        #4
        Re: U2-41 error best solution so that the error Stop coming back...

        I would try to format the HDD apart from the system and see how that goes with sim 62-8 if that does not work you will have to replace the HDD

        Comment

        • Kasmot2018

          #5
          Re: U2-41 error best solution so that the error Stop coming back...

          Thank you for your inputs i will try to reformat the hdd or change the hdd..
          The model of machine is mx 5112 sir.. Thanks again..

          Comment

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