MX-M565 Freezing

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  • copierwhisper
    Technician

    50+ Posts
    • Mar 2013
    • 78
    #1

    MX-M565 Freezing

    MX-M565 Freezing. After performing memory test and HD test the machine continues to lock up, any thoughts on where to start?
    Tags: freezing, lock, mx-m565, test
    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2550
      #2
      Re: MX-M565 Freezing

      This model had a known issue of the machine freezing or becoming unresponsive due to a failing low voltage power supply.
      Also, remove and open the op panel. I had one a few month back that one of the solder points was rolling around inside, intermittently locking the machine.


      Failing to plan is planning to fail!!!

        Comment

        • dsmith46
          Technician

          Site Contributor
          50+ Posts
          • Oct 2016
          • 81
          #3
          Re: MX-M565 Freezing

          The SD cards are known to fail as well, causing lock up issues.

          Good luck!

            Comment

            • copierwhisper
              Technician

              50+ Posts
              • Mar 2013
              • 78
              #4
              Re: MX-M565 Freezing

              Thank you for the reply's- I'll investigate further based on your input!

                Comment

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