MX2640 and Apple Macs

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    MX2640 and Apple Macs

  • JLSam
    Senior Tech

    500+ Posts
    • Jun 2015
    • 601

    #2
    Re: MX2640 and Apple Macs

    It is. Make sure you have the driver installed, and you use the PPD driver, not airprint. It should be in the drop down menu when you are about to print something.

    Good luck.

    Sent from my ONEPLUS A5000 using Tapatalk

    Comment

    • Chr15tophe
      Technician
      • Dec 2011
      • 42

      #3
      Re: MX2640 and Apple Macs

      Should be under job handling, however os x mojave the latest OS may not have job handling drop down in certain app menus, so you'll be stuffed.

      Comment

      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 851

        #4
        Re: MX2640 and Apple Macs

        Mac & User Codes

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1455

          #5
          Re: MX2640 and Apple Macs

          For the latest and greatest OSX it will also work. You will need to scroll down or find the driver sys dialogue so you can get to the proper driver settings screen. I normally make a B/W driver with user codes and a color driver with the appropriate codes so the user doesn't need to think too hard about it. LOL

          Good luck

          Bil

          Comment

          • Gareth Pegg
            Junior Member
            • Oct 2018
            • 5

            #6
            Re: MX2640 and Apple Macs


            The new Mojave OS doesn't seem to support Job Handling when attempting to print Pdf's from finder / preview. If your customer has Acrobat Reader installed, get them to open the document with it and print from there. They should now have the "Job Handling" option available where authentication can be verified. On a side note, I have had a few customers telling me that their previous Adobe Acrobat is not opening documents within the Mojave OS and that there's not a version of Abobe Acrobat available to download for Mojave at present which I'm yet to confirm for myself.

            I will update once confirmed.

            I hope this Helps

            Gareth

            Comment

            • joelibby

              #7
              Re: MX2640 and Apple Macs

              Originally posted by bilyahn
              For the latest and greatest OSX it will also work. You will need to scroll down or find the driver sys dialogue so you can get to the proper driver settings screen. I normally make a B/W driver with user codes and a color driver with the appropriate codes so the user doesn't need to think too hard about it. LOL

              Good luck

              Bil
              Bill,
              Scrolling down in Mojave doesn't seem to help. I've set the Driver System Prefs to include Authentication, but i can't get it to show up in the Print Dialog Box. Any words of wisdom would be appreciated!
              Joe

              Comment

              • bilyahn
                Service Manager

                1,000+ Posts
                • Dec 2006
                • 1455

                #8
                Re: MX2640 and Apple Macs

                Originally posted by joelibby
                Bill,
                Scrolling down in Mojave doesn't seem to help. I've set the Driver System Prefs to include Authentication, but i can't get it to show up in the Print Dialog Box. Any words of wisdom would be appreciated!
                Joe
                Joe, I will have to get back to you about that. We only have 2 customers at the moment that have the latest OSX installed (that I'm aware of anyway) and neither use account authentication to print so I will have to see what their PDF print window looks like. What PDF viewer software are they using?

                Good luck

                Bil

                Having said that, have they tried a different browser or PDF viewer software. Have been having a lot of issues with PDF's printing properly from browsers. Safari, Firefox and Chrome all have had some issues.
                Last edited by bilyahn; 02-26-2019, 01:37 PM.

                Comment

                • mansart
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2009
                  • 851

                  #9
                  Re: MX2640 and Apple Macs

                  To get authentication to show up while printing from browser....

                  Open Word or some other app like Pages. Go to print and set up authentication as normal then save as a preset.

                  The preset will show in the browser

                  Comment

                  • lopakad1
                    Technician

                    Site Contributor
                    50+ Posts
                    • Nov 2014
                    • 68

                    #10
                    Re: MX2640 and Apple Macs

                    mansard it 100% right!! i spent 2 days trying to figure that out.

                    Comment

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