mx-m465 admin password

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • VBS Tech
    Technician
    • Nov 2016
    • 12
    #1

    mx-m465 admin password

    Hello,

    we just got in a Sharp Mx-m465 with a mx-fr44u data security and the previous owner lost the admin password. I was wondering if anyone knows how to reset the machine so that we can use a new password.
    thanks for any advise
    Tags: admin, mx-m465, password, reset
    • dsmith46
      Technician

      Site Contributor
      50+ Posts
      • Oct 2016
      • 81
      #2
      Re: mx-m465 admin password

      If you have another MXM465 around that does not have a data security kit, you can take the two ROM chips off the MFP board of that one, and swap them with the machine with the security kit. The machine will error out, but it will then allow you to enter Sim 24 to reset the admin password. Then you can reinstall the original ROM chips and the machine should work just fine. Otherwise, there is no other way to reset the admin password.

        Comment

        • VBS Tech
          Technician
          • Nov 2016
          • 12
          #3
          Re: mx-m465 admin password

          thanks for the info, this is the only mx-m465 we have in shop and owner is in discussions with the seller about it. This machine was bought with the story that it didnt have data security then it turned out to have it, so for now its out of my hands. thanks

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2550
              #4
              Re: mx-m465 admin password

              Originally posted by dsmith46
              If you have another MXM465 around that does not have a data security kit, you can take the two ROM chips off the MFP board of that one, and swap them with the machine with the security kit. The machine will error out, but it will then allow you to enter Sim 24 to reset the admin password. Then you can reinstall the original ROM chips and the machine should work just fine. Otherwise, there is no other way to reset the admin password.
              This model does not have ROM chips, it has an SD and CF cards. Additionally there is a main board dip switch to reset admin password on this model. Flip the switch, boot the machine right into SIM 24. Reset the error, power down and flip switch back.


              Failing to plan is planning to fail!!!

                Comment

                • dsmith46
                  Technician

                  Site Contributor
                  50+ Posts
                  • Oct 2016
                  • 81
                  #5
                  Re: mx-m465 admin password

                  Originally posted by mojorolla
                  This model does not have ROM chips, it has an SD and CF cards. Additionally there is a main board dip switch to reset admin password on this model. Flip the switch, boot the machine right into SIM 24. Reset the error, power down and flip switch back.


                  My mistake! For some reason or another, I was thinking of an MXM453. Thank you for the correction!

                    Comment

                    Previous template Next
                    Working...