Scan to SMB - Windows 7 After January Updates

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  • nobody-here
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 237

    Scan to SMB - Windows 7 After January Updates

    We're having so much trouble with Scan to SMB after massive Microsoft Windows 7 Updates in Jan 2019.
    Scan to SMB in Windows 7 seems to be unavailable.

    Does anybody has chance to solve or get a workaround (other than FTP)

    Thank you
    29 rouge unpair manque.... cous cous....
  • Ditchman
    Technician

    Site Contributor
    50+ Posts
    • Feb 2011
    • 51

    #2
    Re: Scan to SMB - Windows 7 After January Updates

    Try creating a new user in local
    users and give it full permission and sharing etc.
    Have found this works even if the original user credentials were perfect.
    Makesure SMB 1 and 2 are enabled in add/remove windows features.

    Comment

    • progoffice
      Trusted Tech

      250+ Posts
      • Nov 2008
      • 328

      #3
      Re: Scan to SMB - Windows 7 After January Updates

      Hey guys. Here is the fix for this. : https://www.computerworld.com/article/3332202/microsoft-windows/patch-tuesday-updates-for-win7-kb-4480970-and-kb-4480960-knock-out-networking.html

      I spent an hour troubleshooting this one and came across this article that was posted the day I was trying to solve it. You have to uninstall the updates listed in the link, restart the computer and you should be good to go!

      Comment

      • johnny32
        Trusted Tech

        100+ Posts
        • Oct 2007
        • 102

        #4
        Re: Scan to SMB - Windows 7 After January Updates

        Originally posted by progoffice
        Hey guys. Here is the fix for this. : https://www.computerworld.com/article/3332202/microsoft-windows/patch-tuesday-updates-for-win7-kb-4480970-and-kb-4480960-knock-out-networking.html

        I spent an hour troubleshooting this one and came across this article that was posted the day I was trying to solve it. You have to uninstall the updates listed in the link, restart the computer and you should be good to go!

        Also if you remove the updated file KB4480970 and KB4480960 this will get you back up and running.

        Comment

        • nobody-here
          Trusted Tech

          Site Contributor
          100+ Posts
          • Mar 2008
          • 237

          #5
          Re: Scan to SMB - Windows 7 After January Updates

          Originally posted by johnny32
          Also if you remove the updated file KB4480970 and KB4480960 this will get you back up and running.
          Hi, guys

          there is an update by MS that solves the issue.
          Download and install PATCH KB448735 that can be easily searched in Google.

          Enjoy.
          29 rouge unpair manque.... cous cous....

          Comment

          • spanky
            Trusted Tech

            250+ Posts
            • Sep 2012
            • 468

            #6
            Re: Scan to SMB - Windows 7 After January Updates

            If using 365 see attached bulletin
            Attached Files

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            • havokprod
              Trusted Tech

              Site Contributor
              VIP Subscriber
              100+ Posts
              • Oct 2012
              • 156

              #7
              Re: Scan to SMB - Windows 7 After January Updates

              Originally posted by nobody-here
              Hi, guys

              there is an update by MS that solves the issue.
              Download and install PATCH KB448735 that can be easily searched in Google.

              Enjoy.
              Minor Correction the Patch is called KB4487345. I can verify this worked.

              Comment

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