[Jamming] Sharp AR-M317 Jamming PPD2_ND

[MFPs R Now PCs]

We have a Sharp AR-M317 that is jamming from any tray when NOT duplexing with PPD2_ND. All of the feed tires appeared to be in good condition however we went through it and thoroughly cleaned all sensors and feed tires both replaceable and semi-permanent. Per the service manual PPD2-ND is DUPLEX sensor lead jam; however we are NOT doing 2-sided copies. Any ideas? Also, as always THANK YOU in advance (everyone here is simply the best).

[mansart]

Re: Sharp AR-M317 Jamming PPD2_ND

What is the frequency of jamming?

Does it happen every time?

Regardless of you doing duplex or not.....have you replaced and/or swapped that particular sensor to see if same problem exists.

If you disable misfeed detect, does paper exit normally?

[MFPs R Now PCs]

Re: Sharp AR-M317 Jamming PPD2_ND

What is the frequency of jamming?

Does it happen every time?

Regardless of you doing duplex or not.....have you replaced and/or swapped that particular sensor to see if same problem exists.

If you disable misfeed detect, does paper exit normally?

It happens only when doing larger jobs (30-50+) and cleaned the sensor only. I would have to look into "disabling missfeed detect". Thank you