Service Department New Building-Thoughts and Input

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  • tr210907
    Technician
    • Jul 2011
    • 40

    #1

    Service Department New Building-Thoughts and Input

  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2030

    #2
    Re: Service Department New Building-Thoughts and Input

    I can't tell if you're new to the business or not. I don't want to give patronizing advise.

    Comment

    • tr210907
      Technician
      • Jul 2011
      • 40

      #3
      Re: Service Department New Building-Thoughts and Input

      Originally posted by JR2ALTA
      I can't tell if you're new to the business or not. I don't want to give patronizing advise.

      Comment

      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 852

        #4
        Re: Service Department New Building-Thoughts and Input

        Shop area..... lighting is key as well as hanging outlets and data ports.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #5
          Re: Service Department New Building-Thoughts and Input

          A cleaning bay.
          Somewhere you can go ape with a blower or compressed air.
          Lots and lots work top space.
          A cage for refurbed and unrefurbed machines were the shop/field monkeys cant get to them.
          Whatever

          Comment

          • driving lots of miles
            Trusted Tech

            250+ Posts
            • Jun 2016
            • 397

            #6
            Re: Service Department New Building-Thoughts and Input

            make sure you have 20 amp outlets too

            Comment

            • tr210907
              Technician
              • Jul 2011
              • 40

              #7
              Attached Files

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #8
                Re: Service Department New Building-Thoughts and Input

                Caged New/Rebuilt parts area.
                Cleaning area : refer vac on every station in enclosed room. (Compressed Air blowing out parts KILLS the lungs)
                Also Plenty of Cloth AND Paper/Yellow Toner wipes
                Cleaning Solution of every type in each station
                (do tech cart their own tools to the station or are they supplied at each station *borrow*)
                Shelves/Rack/Bins for disassembled units? (waiting on parts?)
                Anti-Stat mats/wrist at tech bencehs?

                Yes Allan ... GREAT Lighting..NetPorts..ample Power 3/6 outlets..USB..

                Comment

                • tr210907
                  Technician
                  • Jul 2011
                  • 40

                  #9
                  Re: Service Department New Building-Thoughts and Input

                  Originally posted by Phil B.
                  Caged New/Rebuilt parts area.
                  Cleaning area : refer vac on every station in enclosed room. (Compressed Air blowing out parts KILLS the lungs)
                  Also Plenty of Cloth AND Paper/Yellow Toner wipes
                  Cleaning Solution of every type in each station
                  (do tech cart their own tools to the station or are they supplied at each station *borrow*)
                  Shelves/Rack/Bins for disassembled units? (waiting on parts?)
                  Anti-Stat mats/wrist at tech bencehs?

                  Yes Allan ... GREAT Lighting..NetPorts..ample Power 3/6 outlets..USB..

                  Unfortunately we we did not section off an enclosed section for containing all the toner and developer dust that accumulates oh so quickly we do have a side room in the back that was going to be for supplies but we might have to rethink that esp. with showroom being within 20 ft with no tight seal separating the two. Here lately I’ve been the only one who tackles a rebuild of any sort. And time for that has become less and less. We did just get two new carts with intention of pulling them up and having all your tools but usually just working out of own tool bag. I didn’t get any pics of the racks that house units ready to go. And do have shelving for units waiting for parts or to be addressed.. still have a lot of misc parts and supplies that need to be brought over. As well Stuff that soon as you toss it you’ll be looking for it and needing it..

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: Service Department New Building-Thoughts and Input

                    Well it's all a learning process.. of course EVERY situation is different. I ASSumed you were asking what -=I=- would like to see.
                    But.. basic WS needs I think have been stated.
                    Besides setting up my own gig.. I have outfitted 3 businesses as I have laid out.. YES costly at first.. pays off in the long run...
                    Just my 2 pennies.

                    Sent from my SM-G960U using Tapatalk

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5462

                      #11
                      Re: Service Department New Building-Thoughts and Input

                      Discipline is key to keep things organized.15min daily by each tech should be taken to clean and organize.
                      Yes parts get taken from other machine and its a great resource. But it should be noted and every part good or bad should be returned to where it came from.
                      Worked in a shop where the manager kept stuff tight. And it was a pleasure to work in that space.
                      Every thing had a place and every thing that got striped or used was noted in a registrar.
                      Whatever

                      Comment

                      • tr210907
                        Technician
                        • Jul 2011
                        • 40

                        #12
                        Re: Service Department New Building-Thoughts and Input

                        Originally posted by Phil B.
                        Well it's all a learning process.. of course EVERY situation is different. I ASSumed you were asking what -=I=- would like to see.
                        But.. basic WS needs I think have been stated.
                        Besides setting up my own gig.. I have outfitted 3 businesses as I have laid out.. YES costly at first.. pays off in the long run...
                        Just my 2 pennies.

                        Sent from my SM-G960U using Tapatalk
                        Do you have any pictures you could share ??

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #13
                          Re: Service Department New Building-Thoughts and Input

                          Originally posted by tr210907
                          Do you have any pictures you could share ??
                          unfortunately no.... Never thought I would have need for them.

                          Comment

                          • guitar9199
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Sep 2016
                            • 1099

                            #14
                            Re: Service Department New Building-Thoughts and Input


                            You DEFINITELY want to have a layer of separation between the showroom and the service bay!! Without it, you're going to wind up dusting airborne toner particles from your demo machines daily...or at least every OTHER day!

                            Comment

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