Mx5070 - toner waste boxes filling up quickly

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457
    #1

    Mx5070 - toner waste boxes filling up quickly

    HEY EVERYONE, i HAVE A NEW MX5070 WHICH HAS 33,000 BLACK PRINTS ON AND 19,000 COLOUR PRINTS ON AND THE CUSTOMER HAS REPLACED:

    2 X bLACK tONER (SUPPOSEDLY A 40k YIELD)
    1 X SET OF COLOUR TONERS
    2 X TONER WASTE BOXES

    WE REPLACED A MX5140 AND EVEN THE CUSTOMER HAS COMMENTED THAT THE TONERS AND WASTE BOX IN THE OLD MACHINE USED TO LAST A LOT LONGER?

    ANY THOUGHTS?

    (Sorry about the CAPS, I'm not shouting i just didn't realise the caps lock was on when typing)

    Tags: colour, customer, prints, toner, waste
    • mansart
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2009
      • 851
      #2
      Re: Mx5070 - toner waste boxes filling up quickly

      There is firmware to address the waste toner issue in the states.....

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        • Leebs14
          Trusted Tech

          250+ Posts
          • Feb 2014
          • 457
          #3
          Re: Mx5070 - toner waste boxes filling up quickly

          Originally posted by mansart
          There is firmware to address the waste toner issue in the states.....
          Hi there, what firmware level are you now on? Here in the Uk we have 0780Z100 as the latest?

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            • moose55
              Trusted Tech

              Site Contributor
              100+ Posts
              • Mar 2017
              • 143
              #4
              Re: Mx5070 - toner waste boxes filling up quickly

              Latest and greatest here in the States......[ICU]0780Z100_[PCU]0760Z100
              The Moose is loose!!

                Comment

                • mansart
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2009
                  • 851
                  #5
                  Re: Mx5070 - toner waste boxes filling up quickly

                  Yes this is latest in the USA

                  My apologies, but I cannot find what made me think firmware was fix, I can't find but will keep looking, as this problem is driving a lot of us a little crazy.

                  Here is a link to others having same issue.....

                  Phoenix MX-xx70 Waste Toner - Copytechnet.com
                  http://www.copytechnet.com/forums/sharp/135833-phoenix-mx-xx70-waste-toner.html?135833=#post723232

                    Comment

                    • yurisan
                      Trusted Tech

                      100+ Posts
                      • Dec 2007
                      • 102
                      #6
                      Re: Mx5070 - toner waste boxes filling up quickly

                      Another issue related to these MX-607HB waste toner boxes - after just having experienced a failure of a Katun box (they had recalled their first generation boxes due to some problem(s) by the way), I am unlikely to buy any more Katun boxes. The stirring mechanism broke, so the gear spun without resistance and the box filled up, backing up toner into the drum units which caused the magenta drum unit to fail, snapping the augering shaft. and the yelllow drum was moments from doing the same thing. Live and Learn.
                      Best advice to key operators is to change out the box when you get the initial message that the waste toner box is nearly full. We put a bright sticker on the cardboard box to "Save for Recycling/Re-use". We also put stickers on the toner boxes to alert the operators to not add the toner until the copier is completely out of this color. You will find some people changing all the toners when only one has run out.

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