MX-5070V - Air Print - User Control

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  • oeshuron
    Trusted Tech

    250+ Posts
    • May 2008
    • 259

    MX-5070V - Air Print - User Control

    Have a customer wanting to utilize Airprint on their MX-5070V. User Control with Job Code's is enabled. Air print devices show a lock notification and require User/Password to print and do not appear to accept the Job/User Code as previous model did. Does anyone know if it is possible to utilize the Code for login/print on these newer models or are they stuck utilizing the users login?
  • dsmith46
    Technician

    Site Contributor
    50+ Posts
    • Oct 2016
    • 81

    #2
    Re: MX-5070V - Air Print - User Control

    As far as I know, you cannot use Airprint when account control is turned on. Airprint doesn't allow for entering credentials. However, a work around I have found is using Sharpdesk mobile. It does allow you to input credentials for print jobs, therefore still retaining account control.

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    • oeshuron
      Trusted Tech

      250+ Posts
      • May 2008
      • 259

      #3
      Re: MX-5070V - Air Print - User Control

      The ipad allowed him to enter a username/password combination but didn't appear to allow user code.

      Comment

      • MattL
        Technician

        50+ Posts
        • Apr 2012
        • 97

        #4
        Re: MX-5070V - Air Print - User Control

        Go into user control, default settings and untick IPP at the bottom and it should work.

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        • xordi69
          Trusted Tech

          100+ Posts
          • Jun 2010
          • 200

          #5
          Re: MX-5070V - Air Print - User Control

          Reinstall the printer, download drivers from Sharp, not generic driver,adding it by ip and using hp jetdirect protocol

          Comment

          • Ceechtay
            Trusted Tech

            Site Contributor
            100+ Posts
            • Sep 2011
            • 157

            #6
            Re: MX-5070V - Air Print - User Control

            MattL's suggestion should resolve it.

            However, if you do get prompted for credentials (username/password), you should be able to print by using admin​ for both fields.

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            • oeshuron
              Trusted Tech

              250+ Posts
              • May 2008
              • 259

              #7
              Re: MX-5070V - Air Print - User Control

              They can print by logging in with the 'users' password. They want to be able to use a User Number/Code. I have suggested they try adding usernames and passwords to the job code/number users and see if logging in through airprint will not only allow them to print but also keep track of the counts by that user.

              Comment

              • boutn
                Senior Tech

                500+ Posts
                • Jun 2016
                • 503

                #8
                Re: MX-5070V - Air Print - User Control

                Doestn the "enable prints from unauthenticated users" work?

                Havent tested this yet...

                Im guessing you want to airprint form an iphone or ipad? So you can not authenticate...

                Unless you use sharpdesk mobile as previously mentioned.

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