error when selecting LCC

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  • dwarf
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 168

    [Misc] error when selecting LCC

    we have a MX-LC13 connected to a MX-7500n...when we select the LCC , we get the message "check the connection between the main unit and the large capacity trays"... otherwise, the machine is normal... load test on the Lcc seems to work... any suggestions as to what is causing this?
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    #2
    Re: error when selecting LCC

    I only see the LC18 or LC19 available for this model.
    Sorry that was incorrect
    Last edited by driving lots of miles; 06-27-2019, 10:11 PM. Reason: wrong model

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    • Craigcul
      Technician

      50+ Posts
      • Aug 2017
      • 64

      #3
      Re: error when selecting LCC

      Hi there check the sensor on the rb14 also check the the machine rb14 and Le 13 are all level as if they are not the same height the sensors will not activate.





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