Sharp MX-B402SC Firmware

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  • nwotank
    Junior Member
    • Aug 2019
    • 3
    #1

    Sharp MX-B402SC Firmware

    I've contacted my sharp local technician two times to try to get firmware installed but they are beyond incompetent. They didn't even inspect my machine told me my screen wasn't working the first time. The screen was completely fine as it has a clear readable display, the second time they came out they insisted I needed a sharp brand hard drive in the copier before they would install the firmware in it. Sharp doesn't even manufacture hard drives.
    All my machine needs is the firmware as I installed a compatible hard drive and it asks for the firmware to be booted from the usb. Is there anyone out there that can provide it or sell it to me? I am not getting anywhere with my sharp technician they just want to bill me for items I don't actually need.
    Tags: firmware, screen, sharp, time
    • CopierTechofOmens
      Agitating Artificer

      250+ Posts
      • Jan 2009
      • 268
      #2
      Re: Sharp MX-B402SC Firmware

      That's frustrating. Let's start from the beginning:

      1. What was the initial issue?

      2. Does your machine have the security package?

      3.Do you know how to perform an emergency update?
      sigpic

        Comment

        • mansart
          Senior Tech

          Site Contributor
          500+ Posts
          • Apr 2009
          • 851
          #3
          Re: Sharp MX-B402SC Firmware

          Perhaps call another service provider

          http://siica.sharpusa.com/Business-Products/Where-to-Buy/Document-Systems


          Capture.JPG

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            • nwotank
              Junior Member
              • Aug 2019
              • 3
              #4

                Comment

                • nwotank
                  Junior Member
                  • Aug 2019
                  • 3
                  #5
                  Re: Sharp MX-B402SC Firmware

                  If you can tell me the procedure for an emergency update i can give that a try

                  ive bought printers without hard drives before but never really had issues getting the software before

                    Comment

                    • fireater
                      Repair God? not quite

                      250+ Posts
                      • Apr 2006
                      • 252
                      #6
                      Re: Sharp MX-B402SC Firmware

                      Originally posted by nwotank
                      I've contacted my sharp local technician two times to try to get firmware installed but they are beyond incompetent. They didn't even inspect my machine told me my screen wasn't working the first time. The screen was completely fine as it has a clear readable display, the second time they came out they insisted I needed a sharp brand hard drive in the copier before they would install the firmware in it. Sharp doesn't even manufacture hard drives.
                      All my machine needs is the firmware as I installed a compatible hard drive and it asks for the firmware to be booted from the usb. Is there anyone out there that can provide it or sell it to me? I am not getting anywhere with my sharp technician they just want to bill me for items I don't actually need.
                      msg me i can probably send u some firmware
                      I fix copiers ...Well Sorta

                        Comment

                        • kgudise
                          Junior Member
                          • Mar 2024
                          • 6
                          #7
                          Re: Sharp MX-B402SC Firmware

                          Can anyone help me with the firmware for sharp printer MX-C402SC. I really appreciate your help in advance.

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