With Papercut enabled on the machine and the customer needing to dial "*9" to get an outside line while faxing.
Is there any way in service modes or the WebPage to make that "*" button not a logout button. Or a function key they can hold down then press * and it won't log them out? Unfortunately, every time they go to fax and start to dial *9 and the fax number the * button logs them out of Papercut. I have spoken to the client to see if they can remove the "*9" to get an outside line and we can't. I have talked to them about entering in the fax numbers to the address book. They fax to a number once and probably will never fax to it again. There are too many different numbers coming in they fax to, to utilize the address book except for a few of the numbers they fax frequently.
Thanks in advance.
Eric
Is there any way in service modes or the WebPage to make that "*" button not a logout button. Or a function key they can hold down then press * and it won't log them out? Unfortunately, every time they go to fax and start to dial *9 and the fax number the * button logs them out of Papercut. I have spoken to the client to see if they can remove the "*9" to get an outside line and we can't. I have talked to them about entering in the fax numbers to the address book. They fax to a number once and probably will never fax to it again. There are too many different numbers coming in they fax to, to utilize the address book except for a few of the numbers they fax frequently.
Thanks in advance.
Eric
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