Printing slow from computer

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  • TSS
    Technician
    • Jul 2018
    • 11

    Printing slow from computer

    Sharp mx 5140 prints slow.Is there something in print driver i can check?
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27454

    #2
    Re: Printing slow from computer

    Comment

    • NYPRNLA
      Technician
      • Sep 2015
      • 21

      #3
      Re: Printing slow from computer

      Check the connection from the PC to the printer by pinging the machine with "ping 192.168.1.1 -t" from command prompt. Make sure you are using the correct IP address of the copier and not the 192.168.1.1 I used as an example. If the ping drops out you may have a hardware conflict on the network. I've ran into these issues on the 41/40 series multiple times and unfortunately there isn't a definitive fix for it. I usually only see this problem when devices are connecting to the router using WiFi. If I hardwired the offending laptop or PC it goes away. I've also only had it occur with specific NIC cards from certain laptops. I've had the situation occur in a room full of dell laptops and my surface along with another user with a surface have no problems. Sharp doesn't have a fix for it. I've tried all the tech bulletins on the subject and have spent countless hours on the phone with sharp tech support. They may tell you to turn off certain unused services or port options on the copier but it usually doesn't make a difference.

      Other than that make sure you are not using the WSD driver. Turn off SNMP. Is this problem only occurring with one pc or multiple?

      Comment

      • bigdaddyooo
        Trusted Tech

        Site Contributor
        100+ Posts
        • Dec 2014
        • 197

        #4
        Re: Printing slow from computer

        1st thing I check is the job log. if it's more than 50k or what ever it's set at...you get slow printing. Delete the job log and VIOLA...fast printing.
        Are you the police? "No ma'am, were musicians"

        Comment

        • FrohnB
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2017
          • 1919

          #5
          Re: Printing slow from computer

          Agree with NYPRNLA to check the Port in "Printer Properties". Make sure it's not set to a "WSD" port. Is the customer using Windows 10 (notorious for switching printers to this WSD port).
          Omertà

          Comment

          • NYPRNLA
            Technician
            • Sep 2015
            • 21

            #6
            Re: Printing slow from computer

            Originally posted by bigdaddyooo
            1st thing I check is the job log. if it's more than 50k or what ever it's set at...you get slow printing. Delete the job log and VIOLA...fast printing.
            This is 100% true as well. A loaded job log will create a laggy Op panel and overall sluggish performance.

            Comment

            • ThomasChase
              Junior Member
              • Sep 2021
              • 1

              #7
              Re: Printing slow from computer

              Although everyone wants a top-of-the-line computer, not all options are worthy of consideration. The best way to narrow your choices is by comparing features and pricing. Asus offers a wide variety of computers with some of the best computers on the market at affordable prices. The best option may not be the computer you initially think of buying. Online reviews can also help guide you in choosing the right computer. I can recommend you to take a look at Homepage | 10Roar. These guys have the best computers on the market.

              Comment

              • Prints Charming
                Trusted Tech

                100+ Posts
                • Aug 2019
                • 189

                #8
                Re: Printing slow from computer

                Test the device off the client's network by printing from your own laptop.
                Use a cross-over network cable, create your own network directly with the printer, test using latest print drivers and use the client's documents if you can as well. You'll be able to quickly remove the printer from the equation if it performs normally when printing from your laptop.

                I agree with the deleting of the Job Log if its up near 50K. It's best if you also perform HDD Optimization in Device Control after you delete the Job Log. This speeds everything up even further.

                Comment

                • aviso66
                  Trusted Tech

                  100+ Posts
                  • Dec 2012
                  • 201

                  #9
                  Re: Printing slow from computer

                  Originally posted by NYPRNLA
                  Check the connection from the PC to the printer by pinging the machine with "ping 192.168.1.1 -t" from command prompt. Make sure you are using the correct IP address of the copier and not the 192.168.1.1 I used as an example. If the ping drops out you may have a hardware conflict on the network. I've ran into these issues on the 41/40 series multiple times and unfortunately there isn't a definitive fix for it. I usually only see this problem when devices are connecting to the router using WiFi. If I hardwired the offending laptop or PC it goes away. I've also only had it occur with specific NIC cards from certain laptops. I've had the situation occur in a room full of dell laptops and my surface along with another user with a surface have no problems. Sharp doesn't have a fix for it. I've tried all the tech bulletins on the subject and have spent countless hours on the phone with sharp tech support. They may tell you to turn off certain unused services or port options on the copier but it usually doesn't make a difference.

                  Other than that make sure you are not using the WSD driver. Turn off SNMP. Is this problem only occurring with one pc or multiple?
                  Does turning off the SNMP from the copier can help with printing speed?

                  Comment

                  • ctuinstra
                    Technician
                    • Apr 2011
                    • 48

                    #10
                    Re: Printing slow from computer

                    Originally posted by aviso66
                    Does turning off the SNMP from the copier can help with printing speed?
                    Probably not so much helping with slow printing. But it will cut down on useless traffic. It's used to communicate "status" of the device which all too often is incorrect. It just gets in the way. I prefer it off also. I also rarely use RAW (port 9100) and stick with LPR. Others may not agree. RAW allows the application to communicate with the MFP and that can slow down the application and the printing; whereas LPR just spools up the print job and sends it all over to the machine and lets it do it's thing.

                    Comment

                    • Prints Charming
                      Trusted Tech

                      100+ Posts
                      • Aug 2019
                      • 189

                      #11
                      Re: Printing slow from computer

                      Originally posted by ctuinstra
                      Probably not so much helping with slow printing. But it will cut down on useless traffic. It's used to communicate "status" of the device which all too often is incorrect. It just gets in the way. I prefer it off also. I also rarely use RAW (port 9100) and stick with LPR. Others may not agree. RAW allows the application to communicate with the MFP and that can slow down the application and the printing; whereas LPR just spools up the print job and sends it all over to the machine and lets it do it's thing.
                      This is 100% correct.
                      Should be part of a standard installation procedure.
                      Also add lp to the LPR Queue Name. This also helps in many installs.

                      Comment

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