MX-3070N "Please Wait"

[JLSam]

First thing is first. This machine was initially rebooting AND has DSK installed.

The primary issue of rebooting was resolved with an emergency firmware update.
Version MX-FR52U Phoenix_0780Zc00_19041000 (April 2019)

MFP Boot! But can't make copies (gets to ready, but doesn't scan), no 22-6 printout, and clicking settings gives me "please wait"-forever.

I swapped HDD, but still had same issue. I think it's the mSata SSD, or the SCN MFP PWB (God forbid).

I haven't had this issue with this model w/ DSK installed. Tried replacing msata with good non-dsk mfp mSata but takes me the the hidden menu for the CN update mode.

Any advice?

[bilyahn]

Re: MX-3070N "Please Wait"

Re-write the msata before you put it into the unit if you have a DSK image would be ideal but if you are getting to the the screen you mentioned you should be able to update the firmware from there pretty easily using a usb with the standard DSK firmware.

Good luck

Bil

[tek tevee]

Re: MX-3070N "Please Wait"

YouTube

[tek tevee]

Re: MX-3070N "Please Wait"

replace sd card

[lky1978]

Re: MX-3070N "Please Wait"

replace sd card

Are you sure this series using sd card?

[romang]

[JLSam]

Re: MX-3070N "Please Wait"

Re-write the msata before you put it into the unit if you have a DSK image would be ideal but if you are getting to the the screen you mentioned you should be able to update the firmware from there pretty easily using a usb with the standard DSK firmware.

Good luck

Bil

I don't have that DSK image. I have non-dsk image backed up. But to be clear I DID THE CN DIPSWITCH EMERGENCY FIRMWARE UPDATE.
MFP is booting fine. Just that it doesn't want to get to settings. It does the "Please wait" when I click settings. MFP doesn't want to scan to hard drive, or make copies in the sense that the Document Tray lifts, but doesn't digitally scan the document for the MFP to COPY.

YouTube

replace sd card

This model doesn't have SD card. But thank you anyway.

Are you talking about the "Flash PWB"?

I'm going to call Sharp. Ill update this forum later. Hopefully I can get it resolved without being an expensive board.

[romang]

Re: MX-3070N "Please Wait"

Its probably not the dsk roms if its booting up, most likely its either the hard drive or scn/mfp pwb. Im leaning towards the pwb. I just thought of one more thing it could be as I was typing this. Try doing the end of lease something could be corrupt that firmware cant fix. Ive have that fix a few issues with the phoenix machines.

[romang]

Re: MX-3070N "Please Wait"

Just thought of one more thing to check.
Look for paper clips on dspf pwb that could cause a weird issue like that.

[repn1999]

Re: MX-3070N "Please Wait"

we had one of these that was doing a similar thing...not being able to get to webpage and would not take any account code. formatted the hard drive and reinstalled everything and that resolved our issue.

[JLSam]

Re: MX-3070N "Please Wait"

UPDATE: Called Sharp tech support, they suggested to use a new mSata and perform CN update again. After that I'm looking at HDD and SCN MFP PWB.

I won't purchase the mSata right now, but when I do, I'll update post.

Thank you for your responses.

**NOTE**: I tried doing end of lease, but I can't access settings. I tried going through web page, but even though MFP gets an IP (I have a IP SCANNER), I can not access web page. I think it's definitely the mSata. I was told I can not use a brand new non-oem mSata. Also, that they have many calls due to bricked machines due to cloning. Cloning SD cards are fine I was told, but cloning mSatas are not . Especially one w/ DSK. I don't want to put that to the test. Maybe a few of you do. Thanks!***

[Dcopyman]

Re: MX-3070N "Please Wait"

I second the paperclip on scan pwb. I have had that a handful of times !